Security Console Operator - PT

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Console Operator Part Time in Clayton, NC, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Officer with Allied Universal at a healthcare location, you will help coordinate security-related response by monitoring cameras and alarms, tracking calls for service, and communicating clear updates to on-site teams. You will document activity, support routine patrol coverage through accurate dispatching, and deliver a professional, customer-focused experience. Our agile, reliable, and innovative team culture puts people first and acts with integrity every shift.

Position Type: Part Time

Pay Rate: $25.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to site staff, visitors, and/or contractors by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities.
• Operate the dispatch post by monitoring phones, radios, and/or alarm and camera systems, receiving calls for service, and routing requests to on-site personnel and appropriate partners.
• Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating notifications, documenting actions taken, and supporting incident command as directed.
• Maintain accurate dispatch logs, access control and visitor-related records, and incident reports in accordance with healthcare and pharmaceutical location requirements.
• Conduct regular and random patrols around the business and perimeter to help to deter unwanted activity; working environments and conditions may vary by location.

Minimum Requirements:

• Have 1+ years' armed security/law enforcement/military experience.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• Be comfortable using a computer or tablet is preferred.
• CPR/First Aid is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.