Manager, Corporate Communications

Want to help pets live their best lives?

We're proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets and people.

• Pet First - Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
• Foster the Fun - Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
• Let's Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.

We're proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years - from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood - the boundless boops, missing slippers, late night zoomies and everything in between. And we're here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.

Position Summary:

We're seeking a dynamic, experienced Corporate Communications and Public Relations professional to lead and execute external and internal communication strategies for our growing retail brand. This role will be responsible for helping shape our corporate narrative, manage media relations and crisis communications, develop engaging and video-first social media content, build employee engagement, oversee our intranet platform and more. The ideal candidate thrives in a fast-paced environment, brings a blend of agency and in-house PR experience, has a proven track record of success managing proactive and reactive press relations, and developing engaging social media reels and content. Experience in retail, CPG, healthcare or lifestyle sectors is a big plus.

Key Responsibilities:

External Communications & Media Relations

• Secure positive media coverage in key media outlets through compelling press releases, media kits, pitches and more
• Manage relationships with media contacts, journalists, and influencers, leveraging tools like Cision, PR Newswire, MuckRack, Meltwater, Signal AI, etc.
• Support crisis communications and corporate reputation management efforts, including media inquiries
• Develop and maintain a corporate newsroom or press page, ensuring accurate and consistent brand representation
• Track media coverage, analyze trends, and report on share of voice and sentiment

Content Development & Editorial Planning

• Advance brand narrative with consistent, engaging and effective content on Petco's LinkedIn page
• Create thought leadership content for executives (e.g., bylines, LinkedIn posts, speeches, internal communications, etc.)
• Autonomously develop all elements of social media content to effectively capture the attention of key audiences, including high-quality short-form video reels and engaging still images.
• Build and maintain a corporate editorial calendar integrating internal and external milestones
• Support brand storytelling through partnerships, community impact initiatives, and product news

Internal Communications & Intranet Management

• Lead internal storytelling and executive messaging to drive culture, values and strategy alignment
• Manage employee communication platforms, including company-wide intranet (e.g., Unily, Workplace by Meta or similar) and ensure content is engaging, accurate, and aligned with business priorities
• Collaborate with cross-functional departments, including HR, IT, marketing, leadership, merchandising and more to deliver effective employee communications for key initiatives
• Continuously measure engagement and performance of all efforts across channels to improve based on feedback and data

Cross-functional Partnership

• Act as a communications liaison between corporate, retail field teams, and executive leadership
• Collaborate closely with Marketing, HR, Legal, and Investor Relations to ensure message consistency
• Provide communication support for change management initiatives and business priorities

Qualifications:

• Bachelor's degree in Public Relations, Journalism or related field
• 6-10 years of progressive experience in corporate communications, preferably in both agency and in-house roles (agency experience is a must)
• Proven media relations and crisis communications experience are a must
• Experience in retail, CPG, healthcare or lifestyle industries highly preferred
• Values deadlines and has impeccable time-management and organizational skills
• Strong writing, editing and verbal communication skills
• Sharp attention to detail
• Proficient in analytics evaluation and reporting (LinkedIn, Unily, other social platforms)
• Proven success in managing comms platforms (e.g., Unily, Sprinklr, email marketing tools, LinkedIn/social media accounts, SharePoint, Workplace by Meta)
• Hands-on experience with media monitoring and distribution tools (e.g., Cision, PR Newswire, MuckRack, Meltwater, Signal AI, TV Eyes)
• Ability to manage multiple priorities, navigate ambiguity, and operate at both strategic and tactical levels

Preferred Attributes:

• Highly collaborative and empathetic communicator who understands diverse audiences
• Data-driven approach with a passion for continuous improvement
• Confident working with senior executives and representing the voice of the brand

#LI-AT2

#CORP

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.

Salary Range: $103,800.00 - $155,700.00

Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see https://careers.petco.com/us/en/key-benefits

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

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