Department Administrator

Ranked #46 in U.S. News & World Report's list of Best Public Colleges and Universities, Rutgers University-Camden is a diverse, research-intensive campus of approximately 6,100 students at the undergraduate, graduate, and doctoral levels and 1,100 faculty and staff members. Located in Camden, N.J., directly across the Delaware River from Philadelphia, the university is uniquely situated to serve the local community while achieving global reach. A U.S. Department of Education-designated Minority Serving Institution, the university thrives due to a supportive culture that helps students achieve their goals and fosters collaboration among employees. Rutgers-Camden is recognized as a national model for civically engaged urban universities and was selected by the Carnegie Foundation for the Advancement of Teaching for a Community Engagement classification. Washington Monthly magazine has ranked Rutgers University-Camden among its "Best Bang for the Buck" universities and best national research universities. Recently, Rutgers-Camden earned Carnegie classification as an R2 research university due to a high volume of internationally recognized research, creative output, and scholarly activity.

Rutgers University-Camden's Student Academic Success department seeks a dynamic Department Administrator, reporting to the director of operations for the unit. This role will be responsible for managing administrative support for the Division of Student Academic Success, comprised of the Vice Chancellor for Student Academic Success, Office of Retention, Center for Learning and Student Success, Educational Opportunity Fund ( EOF), TRIO Student Support Services ( SSS), the Career Advancement Center, Office of Scholar Development and Fellowship Advising, and the Student Success Coach Office. Additionally, the Department Administrator hires, trains, and supervises administrative student employees. The Department Administrator must thrive and excel in a fast-paced, high-student traffic environment and provide critical support to students and staff.

The Department Administrator manages the administrative support for the Vice Chancellor for Student Academic Success and the Executive Director for Student Academic Success, including calendar management, expense preparation and filing, preparation and dissemination of information, report preparation and analysis, special projects, and general communications. They will work consistently with an understanding of the mission, vision, role, and goals of the unit.

The Department Administrator provides oversight, facilitation, and supervision of relevant Rutgers policy interpretation; purchasing, personnel, space, and facilities planning; major event design, promotion, and implementation; budget tracking; and supports standard operating and business processes. They must resolve a diverse range of problems consistent with an understanding of the mission, vision, role, and goals of the unit and with a comprehensive understanding of administration/office management in accordance with management principles, applicable regulations, and university policies and procedures. Interpret, communicate, and implement policies and practices for the differing needs of each department. The Department Administrator establishes performance standards, conducts evaluations, and has the authority to hire and fire student staff. Works independently with broadly defined work objectives and limited review of overall results. They must perform professional work that requires general knowledge in one or more fields of management/administration and a solid understanding, use, and application of concepts, theories, principles, practices, regulations, terminology, and applied bases in the area of specialization.

The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:

Consistent with the current application of Rutgers Policy 60.3.22, this position may be eligible for a hybrid work arrangement. The flexible work arrangements outlined in Rutgers Policy 60.3.22 are part of a pilot program that is effective September 1, 2022 through August 31, 2024. Therefore, there is no guarantee that this flexible work arrangement will continue beyond that date. Flexible work arrangements are not permanent, are subject to change or cancellation and contingent on the employee receiving approval in the FlexWork@RU Application System. Additional information may be found at https://futureofwork.rutgers.edu.

Must possess a bachelor's degree in higher education administration, public administration, management, or related field; or an equivalent combination of education and/or experience.

Ability to demonstrate comprehensive knowledge and understanding of management and administrative principles and practices. Also requires a minimum of five years of relevant professional experience in administrative function, excellent communication skills, computer literacy, excellent customer service skills, office administration, project management, organization, coordination, and/or report writing principles and practices. They should also have the ability to successfully interact with and build relationships with a variety of individuals. The Department Administrator should be highly organized, detail-oriented, and self-motivated with the ability to prioritize tasks and meet deadlines, as well as contribute excellent organizational, time management, and multi-tasking abilities. The Department Administrator must demonstrate advanced skill in Microsoft Office Suite (especially Word, Outlook, Excel, and PowerPoint), and have the ability to learn and operate other campus database systems (Navigate, Smartsheet, Microsoft products). Prior administrative support to upper-level management or executive level, preferably in an institution of higher education, and experience working in a student service office in a college environment is preferred. Significant event management, payroll, and budget management experience are strongly preferred. Experience working with and supporting first-generation college students and students with disabilities is highly desirable. Candidates with superior multitasking abilities coupled with outstanding customer service orientation, event management, payroll, and budget management experience are strongly preferred.

MS Office Suite, internet, Teams, Smartsheet, computer competency in reading and evaluating spreadsheets, document processing, databases, student information systems, and other computer-based platforms including Rutgers systems such as HCM, Cornerstone, Marketplace, Concur, PeopleSoft, EAB/Navigate, etc.

Meets all deadlines as indicated by the supervisor. Administrative tasks are accomplished carefully and thoroughly, with appropriate questions asked when necessary to ensure that the job is done efficiently. Demonstrates a working knowledge of university policies and procedures.