Case Manager - Medical Outreach, Complex Resource Team

Description

Pen Bay Hospital

Professional - Nonclinical
Req #: 58883

This is a salaried,in-personposition with the Complex Resource Team,focusing on in-patient services at the bedside and supporting outpatient practices. The role is part of a dedicated team that operates Monday through Friday between 7:00 AM and 5:00PM.

In this role, team members meet with patients and their families to assess eligibility for a wide range of community, state, and federal programs. These include Medicaid, Marketplace insurance, SNAP, PHIP, long-term care, disability, Medicare, and Free Care (MaineHealth Charity Care). Staff provide comprehensive, hands-on support throughout the entire application process, ensuring patients have access to the resources they need. The team also plays a vital role in discharge planning by submitting long-term care applications for patients who will require placement in a facility after hospitalization.

Summary:
The Case Manager - Medical Outreach role is responsible for the provision of case management services and achievement of positive intervention outcomes for assigned clients. They work on-going with patient caseloads, delving deeper into more medically and socially challenging issues and health needs, addressing barriers for patients.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: Bachelor's Degree preferred, with a specialization in Psychology, Behavioral Health, Social Work, Special Education, Counseling, Rehabilitation, Nursing, or closely related field preferred.
2. License/Certifications: Current applicable state(s) license as a Licensed Social Worker preferred. Valid driver's license and reliable vehicle required.
3. Experience: With a bachelor's degree: Two years of experience in a community health setting, including one year of case management experience preferred. In lieu of bachelor's degree: Three years of directly relevant experience in a healthcare setting, including 6 months of case management experience. Experience collaborating with state and federal agencies, community agencies, municipal, and public programs preferred.
4. Additional Skills/Requirements Required: N/A

If you have questions about this role, please contact jennifer.ferrari@mainehealth.org