Product Manager - IntelliScript (Remote)

About Us

Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world.

Candidates who have their pick of jobs are drawn to IntelliScript's entrepreneurial and collaborative culture of innovation, excellence, exceptional customer service, balance, and transparency. Every single person has a voice in our company, and we challenge each other to push the outer limits of our full, diverse potential. And, we've shown sustained growth that ensures you'll have room to grow your skillset, responsibilities, and career.

Our team is smart, down-to-earth, and ready to listen to your best ideas. We reward excellence and offer competitive compensation and benefits. Visit our LinkedIn page for a closer look at our company, and learn more about our cultural values here.

Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERGs) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our website to learn more about Milliman's commitments to our people, diversity and inclusion, social impact, and sustainability.

What this position entails

At IntelliScript, solutions are tailored for our clients, so no two days are ever alike. The Product Manager will lead the strategy and execution of our Life Sciences product - Contxt as we expand beyond claims-based pre-screening into EHR connectivity, platform integrations and a scalable, compliance-ready foundation for sponsors, CROs, and recruitment partners. This role is responsible for translating market needs into a clear, prioritized roadmap, driving discovery with customers and partners, and working closely with engineering to deliver high-quality, incremental product value.

As a product manager focused on Life Science data-related solutions and products, you thrive in fast-moving, early-stage development, are deeply curious about clinical trial operations and can balance strategic thinking with hands-on execution to help us achieve product-market fit and scale. You will have the opportunity to help lead the early market development of new offerings, drive holistic product vision, establish business performance metrics, and align the company around game-changing products from the business case creation to product launch.

What you will be doing

• Lead the product roadmap activities for Contxt aligning market insights, customer feedback, strategic priorities into clear product requirements and a thoughtfully sequenced roadmap
• Conduct discovery sessions with sponsors, CROs, sites, recruitment companies and internal experts to deeply understand clinical workflows, data needs, and operational challenges
• Partner closely with engineering to scope solutions, define technical requirements, and ensure smooth, incremental delivery across modernization and new product development streams
• Lead the design and development of data integrations by applying strong knowledge of EHR systems, interoperability standards (e.g., FHIR, HL7, CCD), and clinical workflows to ensure seamless, compliant data exchange that supports accurate eligibility determination and site operations
• Define success metrics, monitor product performance, and use data to shape roadmap decisions as you rapidly iterate toward product-market fit
• Support the product owner to craft user stories, collaborate on UX flows and ensure product experiences are intuitive, compliant and optimized for real-world site and vendor workflows
• Support go-to-market activities by shaping product narratives, demo storylines and value messaging in collaboration with the GM and marketing
• Manage cross-functional alignment and communication to understand where to leverage solutions that already exist or are being shaped to incorporate into the Contxt roadmap
• Contribute to a culture of curiosity, learning, and continuous improvement while building foundational product practices for a rapidly scaling team
• Stay abreast of regulatory plans, standards and changes related to clinical data availability and standards in order to understand the regulatory landscape from a strategic direction perspective and a defensive positioning perspective

What we need

• Minimum five years of experience as a SaaS Product Manager, preferably in EHR or Life Sciences-related software
• Advanced proficiency with Microsoft Excel and Jira or other relevant software
• Demonstrated ability to interpret data to improve outcomes or answer business questions
• Research and analytical skills

What you bring to the table

• Demonstrated ability to define and drive a product roadmap from concept through launch, balancing short-term delivery with long-term vision
• Strong understanding of clinical workflows, patient eligibility processes, or digital health data-experience with EHR systems, FHIR/HL7 interoperability, or data integration is highly preferred
• Possess the ability to shift communication styles for clinical, technical, or business audiences
• Experience working closely with engineering teams in an agile environment, with the ability to break complex problems into actionable requirements
• Have a strong eye toward quality and an acumen for peer review as part of the development process
• Capacity to work with and analyze data for extended periods of time
• Constructive, "can do" approach to overcoming obstacles
• Able to work independently and thrive on a growing team
• Adaptable and willing to pitch in wherever needed
• Seeks out input from others, shares insights and opportunities
• Comfort operating in a fast-moving, ambiguous, early-stage environment with a high degree of ownership, autonomy, and cross-functional collaboration
• High integrity, customer empathy, and a passion for improving the speed, quality, and efficiency of clinical trial operations

Wish list

• Degree, diploma and/or certification in related field
• Experience with clinical informatics (e.g. data table structure, storage, relationships, maintenance, etc.) as well as in-depth knowledge of medical claims and electronic health records (ICD-10 codes, data management, research, etc.)
• Progressive experience in product leadership roles
• Experience presenting to C-suite decision-makers
• Published thought leadership articles, past speaking engagements, etc.

Location

This position is open to remote work. Applicants must be willing to travel to the Milliman office in Brookfield, WI and travel to client sites, industry conferences, etc. (most often day trips, nationwide, up to 25% travel).

Compensation

The overall salary range for this role is $104,900 - $249,780. A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc.

For candidates residing in:

• Alaska, California, Connecticut, Illinois, Maryland, Massachusetts, New Jersey, New York City, Pennsylvania, Virginia, Washington, or the District of Columbia:

• 
  
  
  
  • $120,635 - $199,065 if overall experience is less than 10 years; and
  • $151,340 - $249,780 for experience greater than 10 years.
  
  
  
  

• All other states:
  
  
  
  • $104,900 - $173,100 if overall experience is less than 10 years; and
  • $131,600 - $217,200 for experience greater than 10 years.
  
  
  
  

A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc.

Milliman Benefits

We offer a comprehensive benefits package designed to support employees' health, financial security, and well-being. Benefits include:

• Medical, Dental and Vision - Coverage for employees, dependents, and domestic partners.
• Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges.
• 401(k) Plan - Includes a company matching program and profit-sharing contributions.
• Discretionary Bonus Program - Recognizing employee contributions.
• Flexible Spending Accounts (FSA) - Pre-tax savings for dependent care, transportation, and eligible medical expenses.
• Paid Time Off (PTO) - Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis.
• Holidays - A minimum of 10 paid holidays per year.
• Family Building Benefits - Includes adoption and fertility assistance.
• Paid Parental Leave - Up to 12 weeks of paid leave for employees who meet eligibility criteria.
• Life Insurance & AD&D - 100% of premiums covered by Milliman.
• Short-Term and Long-Term Disability - Fully paid by Milliman.

Equal Opportunity

All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual
orientation, national origin, disability, or status as a protected veteran.