Patient Service Representative, Primary Care (Marina Del Rey)

As a Patient Services Representative, you will report directly to the clinic Manager, providing direct support to the physicians and patients for assigned primary and/ or specialty care physicians. Major duties include but are not limited to:

• Acting as a liaison for the patients and physicians in the practice
• Assisting patients in accessing service within the health system
• Facilitating communication with referring physicians referring patients to appropriate resources
• Providing follow-up through telephone and EPIC/CareConnect.

• Salary Range: $30.36-$43.49

* Skill in setting priorities which accurately reflect the relative importance of job responsibilities.

* Ability to establish and maintain productive working relationships with Faculty, Staff, Administration, and patients from various social, cultural, and economic backgrounds.

* Ability to creatively integrate competing demands into a productive working environment.

* Skill in verbal communications to clearly convey complex problems in both formal and informal situations.

* Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.

* Knowledge of specific specialty practice and workflows

* Familiarity and knowledge of authorization process & managed care programs

* Ability to provide coverage for Community clinics as assigned.