Branch Operations Manager - Terex Services

Job Description:

Join our Team!

Branch Operations Manager, Terex Services

Join our team at Terex and embark on an exciting opportunity as we seek a skilled and dedicated Branch Operations Manager to contribute to the Terex Services Team.

At Terex Services we believe in fostering a vibrant and inclusive work culture where every person is empowered to thrive. We're dedicated to driving quality, innovation, embracing diversity, and creating an environment where everyone feels valued and respected. We're committed to excellence in everything we do, and we're seeking talented individuals who share our passion and values to join our team.

We are seeking an experienced and dynamic Branch Operations Manager to lead our heavy equipment repair facility. This role is pivotal in managing and improving the daily operations of the branch, ensuring efficient service delivery, and attainment of operational KPI's. The ideal candidate will possess a strong background in heavy equipment maintenance, exceptional leadership skills, and a commitment to customer satisfaction.

What you'll do:

* Operational Leadership: Oversee all branch operations, including service, parts, and administrative functions, ensuring alignment with company goals and standards.
* Team Management: Lead, mentor, and develop a team of technicians and support staff, fostering a culture of excellence and continuous improvement.
* Customer Relations: Manages the day-to-day communications with customers, serving as the face of the location representing the Terex Services values and commitment to customer excellence.
* Engage with Commercial teams across Services and Equipment on the strategic account activities and new customer acquisition opportunities.
* Financial Involvement: Supports P&L performance and coordination with District Leaders. Manage branch operational expenses to improve profitability.
* Safety Compliance: Ensure all operations adhere to safety regulations and company policies, promoting a safe working environment.
* Inventory Control: Oversee inventory management, ensuring adequate stock levels of parts and supplies to meet service demands.
* Adoption and adherence to business processes to ensure site safety, training requirements, and system data adheres to standards and provides visibility for the strategic progress.

What you'll bring:
* Experience: Minimum of 5 years in a managerial role within the heavy equipment repair industry or a related field.
* Technical Knowledge: Strong understanding of heavy equipment systems, diagnostics, and repair procedures.
* Leadership Skills: Proven ability to lead and motivate a diverse team, with excellent decision-making and problem-solving capabilities.
* Communication: Exceptional verbal and written communication skills, with the ability to interact effectively with clients, staff, and senior management.
* Education: Bachelor's degree in business management, Mechanical Engineering, or a related field or progressive experience in a related line of work (Heavy Equipment Service and Maintenance).
* Certifications: Relevant industry certifications are a plus.
* P & L: Experience working with various suppliers in negotiating financial agreements
* Familiarity with industry-standard software for service management and inventory control.
* Demonstrated success in improving operational efficiency and customer satisfaction.
* Ability to analyze financial reports and implement strategies for profitability.

Why Join Us:
* We are a global company, and our culture is defined byour Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Check out this video! The Terex purpose
* Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm.
* Our top priority is creating an inclusive environment where every team member feels safe, supported, and valued.
* We make a positive impact by providing innovative solutions, engaging our people, and operating in a sustainable way.
* We are committed to helping team members reach their full potential.
* Through innovation and collaboration, our vision remains forward-looking, and we aim to be a catalyst for change, inspiring others tobuild a better world for generations.
* For more information on why Terex is a great place to work click on the link! Careers | Terex Corporate

This above description is non-exhaustive and there may be additional duties in accordance with the role.

How to Apply:
To apply for this role and view all available positions within Terex, please visit our careers page: http://jobs.terex.com
Terex is an equal opportunity employer and appointments are based on merit. We value diversity and welcome applications from all sections of our community.

If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.

About Terex:

Terex Corporation is a global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We design, build, and support products used in maintenance, manufacturing, energy, minerals and materials management, construction, waste and recycling, and the entertainment industry. We provide best-in-class lifecycle support to our customers through our global parts and services organization, and offer complementary digital solutions, designed to help our customers maximize their return on their investment. Certain Terex products and solutions enable customers to reduce their impact on the environment including electric and hybrid offerings that deliver quiet and emission-free performance, products that support renewable energy, and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America, Europe, and Asia Pacific and sold worldwide.

Additional Information:

We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. We are committed to recruiting, engaging, developing, and retaining team members at all levels of our global workforce. Our culture is defined by our Terex Way Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Our values are the driving force behind our commitment to maintain an inclusive, supportive, non-discriminatory, and safe workplace for all team members. To that end, we are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions.As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability, including disabled veterans, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the recruiting department (person or department) atGlobaltalentacquisitions@terex.com.

The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.