New

Software Applications Developer 2, Digital Technology Solutions

University of Cincinnati
parental leave, paid time off, paid holidays, sick time, retirement plan
United States, Ohio, Cincinnati
Nov 03, 2025
Software Applications Developer 2, Digital Technology Solutions Current UC employees must apply internally via SuccessFactors Next Lives at the University of Cincinnati Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called "the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at uc.edu. UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC's success. Job Overview The Business Enterprise Systems and Technologies within Digital Technology Solutions is seeking to hire a Software Applications Developer. This role is essential to ensuring the reliable operation, performance, and continued development of key systems that support Facilities operations-most critically, the AiM IWMS (Integrated Work Management System), the ReADY Request portal, and the Go Mobile App. This person will be responsible for troubleshooting, reporting, integration, and technical development of these systems. Essential Functions Develop and maintain intermediate to advanced IT application and programs to meet business requirements and support user needs and initiatives; create detailed technical design specifications. Analyze client operations, explore opportunities for improvements; assess client needs utilizing a structured requirements process. Translate business and technical requirements into test cases, test scenarios and scripts, code, and document custom test automation frameworks. Develop and/or implement reusable components, succinct, timely programming code that is logical and optimizes programming resources and meets user requirements; work with user to test and debug programs. Write documentation to provide user support for new or modified programs and production/operations procedures responsible for devising or modifying procedures to solve complex problems. Document and complete knowledge transfer to production support. Adhere to quality assurance best practices such as unit testing, user acceptance testing, documenting code, participating in code reviews, creating test cases, and partaking in other activities including troubleshooting, debugging, and leveraging test environments for manual and automated testing. Install and configure new, modified or software releases, solutions, and/or updates including third party; may provide hardware support to accomplish some duties. Deploy new modules, upgrades, and fixes to the production environment. Perform script maintenance and updates due to changes in requirements or implementations. Evaluate new and existing applications and platforms and provide recommendations for improving performance by conducting gap analysis, identifying feasible alternative solutions, and assisting in the scope of modifications. Build automated deployments using configuration management technology; validate deployments. Evaluate and supplement vendor supplied documentation for third party software; may work with vendors to resolve problems and develop solutions. Assist in establishing requirements, methods and procedures for routine maintenance and production support. Perform ongoing routine application maintenance tasks to ensure minimal downtime and loss of productivity and service. Participate and collaborate in project planning processes (such as Agile, Scrum, Extreme, RAD, etc.). Perform related duties based on departmental need. This job description can be changed at any time. Required Education Bachelor's degree in Computer Science, Information Technology or a related degree. Six (6) years of relevant education, experience and/or other specialized training can fulfill minimum education and experience requirements Required Experience Two (2) years of relevant work experience. Additional Qualifications Considered 5+ years of professional experience supporting enterprise software systems, with a focus on facilities management, asset management, or integrated workplace management systems (IWMS). Hands-on experience with the AssetWorks IWMS suite (AiM, ReADY Request, Go Mobile App) or comparable IWMS platforms. Strong customer service orientation with the ability to interact professionally and provide courteous responses to inquiries from internal and external partners. Proficiency in SQL (including complex joins, views, and DML operations) for data extraction, analysis, and management. Demonstrated ability to develop interactive reports and dashboards using tools such as BIRT, Power BI, Crystal Reports, Excel, or Tableau. Experience in integrating enterprise platforms such as SAP or similar system. Strong JavaScript scripting skills for automation, workflow customization, and enhancing application functionality. Proven ability to create user training materials, technical documentation, and system guides for different user groups. Excellent interpersonal and communication skills with a track record of successfully collaborating with technical and non-technical stakeholders, including trades staff, IT professionals, project managers, and university leadership. Experience working in higher education, public sector, or facilities operations environments is highly desirable. Physical Requirements/Work Environment Office environment/no specific unusual physical or environmental demands. Compensation and Benefits UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. (UC Benefits Link) Highlights include: Comprehensive Tuition Remission UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university. Robust Retirement Plans As a UC employee, you won't contribute to Social Security (except Medicare). Instead, you'll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14-18% of your salary based on position. Real Work-Life Balance UC prioritizes work-life balance with a generous time-off policy, including: Vacation and sick time 11 paid holidays and additional end-of-year paid time off (Winter Season Days) 6 weeks of paid parental leave for new parents Additional Benefits Include: Competitive salary based on experience Comprehensive health coverage (medical, dental, vision, prescription) Flexible spending accounts & wellness programs Professional development & mentorship opportunities To learn more about why UC is a great place to work, please visit our careers page athttps://www.uc.edu/careers.html UC is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. A list of acceptable documents can be seen here:https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents Important: To apply you must create a profile and submit a complete job application through the UC applicant portal. We are unable to consider "easy apply" applications submitted via other websites. For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources atjobs@uc.edu. Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans. REQ:100383 SF:OMJ SF:RM SF:HEJ, SF:INS SF:HERC SF:DIV SF:LJN SF:IHE Software Applications Developer 2, Digital Technology Solutions Date: Nov 3, 2025 Location: Cincinnati, OH, US Facility: Main Campus Nearest Major Market: Cincinnati Job Segment: Testing, Developer, Application Developer, Computer Science, QA, Technology, Quality