Inside Sales Representative

PA Building Supply brings together three trusted names-John H. Myers, Shelly's, and Musselman-combining over a century of service with expanded capabilities. John H. Myers (est. 1916), Shelly's (est. 1923), and Musselman (est. 1911) joined US LBM between 2011-2013, and together they serve a wide range of customers, from custom contractors, repair and remodel to production builders.

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• Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and installations.
• Initiate telephone calls to customers to generate sales.
• Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly.
• Coordinate purchase and delivery of special products. Obtains information on pricing specifications, uses and availability.
• Manage schedules for project by coordinating with outside sales, jobsites, and assigned customers.
• Maintains stock levels on the sales floor and in the stockroom.
• Researches credits, returns, and late payments as needed.
• Check on back orders and resolve any outstanding issues; solve billing problems and compile data for closing.
• Handles special orders and advanced pricing; assist with pricing and special price lists.
• Develop and grow professional relationships with customers.
• Resolve jobsite issues and customer problems.
• Comply with Company's attendance policy by maintaining regular and predictable attendance.

• Perform other duties as assigned.
• Comply with all policies and standards.
• Adheres to Company's commitment to workplace safety.

• High School Diploma or GED required.

• 1-3 years of experience in building material industry with basic knowledge of product and application required.
• 1-3 years of inside sales experience preferred.

• Ability to operate computer, calculator and cash register.
• Knowledge of building supplies, applications, related equipment, and/or construction industry.
• Good interpersonal and customer relations skills and excellent oral and written communication skills.
• Should be familiar with inventory and inventory control.
• Must be able to walk throughout yards, plants and offices.

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PA Building Supply, a Division of US LBM Holdings, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.