SAP Senior SD Functional Lead

At Alcami, we deliver reliable solutions that unlock the potential of transformative medicines from discovery to commercialization, through trusted partnership with our clients, recognized industry expertise and proven regulatory track record.

Are you interested in joining our team?

The Senior SAP SD / Order-to-Cash Lead is responsible for driving operational excellence through hands-on support and optimization of Alcami's SAP S/4HANA environment, with primary ownership of Sales & Distribution (SD) and the end-to-end Order-to-Cash (OTC) process. This role plays a critical part in stabilizing and enhancing SAP following recent go-lives and ongoing transformation initiatives.
Project Systems (PS) is used across Labs, Manufacturing, and Services, making strong understanding of SD-PS-Finance integration essential. The ideal candidate is a hands-on SAP SD practitioner who partners closely with Commercial, Finance, Project Management, Operations, and IT to ensure accurate order execution, project-based billing, revenue recognition, and financial visibility across the enterprise.

100% on-site position.
• 1st Shift: Monday - Friday, 8:00am - 5:00pm.

• Act as the hands-on functional lead for SAP SD, owning the end-to-end Order-to-Cash (OTC) process including order management, pricing, billing, revenue recognition, and customer master data.
• Support SAP SD in project-driven environments where Project Systems (PS) is leveraged across Labs, Manufacturing, and Services, ensuring seamless integration between customer orders, project execution, and financial settlement.
• Drive and maintain tight integration between SAP SD, Finance (FI/CO), and Project Systems (PS) to ensure accurate postings, billing, and revenue recognition.
• Configure and support SAP SD components including:
  • Sales orders, deliveries, and billing
  • Pricing procedures and condition records
  • Credit management and customer master data
  • Revenue recognition and invoicing
  • SD-FI and SD-PS integration points
• Partner directly with Commercial, Finance, Project Management, Manufacturing, Labs, and Services teams to stabilize OTC processes and deliver continuous improvements.
• Lead requirements gathering, process mapping, solution design, and implementation of SD and OTC enhancements.
• Manage and resolve SD-related ServiceNow tickets through hands-on troubleshooting and coordination with AMS partners.
• Analyze and resolve cross-module integration issues involving SD, FI/CO, PS, MM, and downstream systems.
• Develop functional specifications and collaborate with technical teams on custom objects, reports, interfaces, and Fiori applications related to OTC and project-based billing.
• Execute and support unit testing, integration testing, and UAT; lead defect triage and resolution.
• Create and maintain functional documentation, SOPs, and provide training and knowledge transfer to business users.
• Ensure SD and billing processes meet regulatory, compliance, and internal control requirements.
• Drive continuous improvement initiatives focused on reducing manual workarounds, improving billing accuracy, and strengthening financial transparency.
• Participate in future SAP rollout phases and enterprise OTC optimization initiatives.
• Other duties as assigned.

• Bachelor's degree in Computer Science, Information Technology, Finance, Supply Chain, or related field (or equivalent professional experience).
• SAP SD certification is strongly preferred (or equivalent hands-on SD implementation experience).
• 7+ years of hands-on SAP experience with strong focus on SAP SD and Order-to-Cash, including experience in S/4HANA environments.
• Deep functional expertise in SAP SD configuration, with proven integration experience across Finance (FI/CO) and Project Systems (PS).
• Hands-on experience supporting project-based sales and billing models, with understanding of how PS is used across Labs, Manufacturing, and Services.
• Experience supporting SAP go-lives and post-go-live stabilization.
• Proven delivery experience across full lifecycle SAP implementations or major enhancement initiatives.
• Experience in regulated environments (pharmaceutical, biotech, CDMO) strongly preferred.
• Working knowledge of SAP Fiori, interfaces (IDoc/BAPI), and integration patterns.
• Strong analytical, problem-solving, and stakeholder communication skills.

• Deep understanding of Order-to-Cash processes, including order management, billing, pricing, and revenue recognition.
• Strong working knowledge of SD-FI-PS integration, particularly in project-driven operating models.
• Ability to translate commercial, project, and financial requirements into scalable SAP SD solutions.
• Hands-on execution mindset with strong ownership and accountability.
• Proficiency in process mapping, documentation, SOP development, and end-user training.
• Ability to work independently while collaborating effectively across Commercial, Finance, Project Management, Labs, Manufacturing, Services, and IT.
• High attention to detail with a continuous improvement mindset.
• Strong written and verbal communication skills.
• Excellent organizational skills with the ability to manage multiple competing priorities.
• Solid business acumen and understanding of how OTC impacts revenue, margin, and customer experience.
• High level of personal and professional integrity with a strong work ethic.

• Up to 20% travel required excluding training which will require travel.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to use hands to finger, handle, or feel and to reach with hands and arms. The employee is required to talk and hear. The employee is frequently required to stand, walk and sit. The employee may be occasionally required to climb or balance. The employee may be required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.

While performing the duties of this job, the employee may be occasionally exposed to moving mechanical parts, high precarious places and vibration. The noise level in the work environment is usually quiet. The employee may be required to gain access to lab, manufacturing or clinical areas for inspections or work discussions. The employee is required to wear the appropriate personal protective equipment to perform the job duties. Such personal protective equipment may include but is not limited to safety eyewear, various types of respirators/breathing apparatus, lab coats, gloves, etc.

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