Operations Coordinator

Competitive Pay:This position offers an hourly wage ranging from $23.00/hr. to $28.00/hr., depending on experience and qualifications.

We are seeking a dedicated and highly organized Operations Coordinator to join our team. The ideal candidate will manage various aspects of our operations, primarily focusing on maintaining accurate inventory, resolving discrepancies, and ensuring the smooth flow of orders and shipments. This role demands strong attention to detail, problem-solving abilities, and a commitment to providing exceptional customer service.

What You'll Do:

• Daily review and correct order exceptions.
• Weekly follow-up on picked tickets.
• Resolve inventory discrepancies through cycle counts.
• Manage vendor returns and discrepancies.
• Address shipment discrepancies.
• Maintain order accuracy and freight details.
• Process freight claims as necessary.
• Review and process vendor invoices.
• Handle service parts audits.
• Conduct quarterly service truck inventory audits.
• Process customer returns and credits.
• Set up new vendor accounts.
• Replenish truck stock inventory.
• Manage office supplies.
• Assist with facility maintenance scheduling.
• Handle customer will-call/pick-up orders.
• Resolve vendor invoice discrepancies.
• Assist in resolving customer disputes.
• Review and take action on order reports.
• Invoice orders at month-end.
• Lead and participate in annual physical inventory audits.
• Audit service staging area monthly.
• Assist with credit card processing.
• Process warehouse transfers accurately.

What You'll Need:

• Degree or equivalent related experience.
• Minimum of 2 years of experience in Operations or a related position.
• Knowledge of SXe (Trend) preferred.
• Proficiency in MS Office.
• Ability to work independently with minimal supervision.
• Dependable and highly motivated.
• Exceptional organizational skills and keen attention to detail.

Why Join OTC Industrial Technologies?

• Comprehensive Benefits: Our benefits package includes medical, dental, and vision care coverage, short-and long-term disability coverage, and life insurance. We also offer a wellness discount and a stipend for safety shoes & glasses.
• Financial Security: We provide a 401(k) savings plan with an employer match of 50% on the dollar up to 6%, robust referral bonuses, and relocation assistance.
• Work-Life Balance: Enjoy paid time off (PTO) and tuition assistance to support your career growth and personal life.
• Career Growth Opportunities: At OTC Industrial Technologies, we believe in investing in our employees' development. We offer various training programs and career advancement opportunities to help you reach your full potential.

At OTC Industrial Technologies, we believe that our employees are our greatest strength. Through investment in our people and growth from within, we believe in providing you with a wide variety of opportunities to accelerate your career potential as you help us drive change to move our business forward.

For over 60 years, employing and developing the best-in-class talent has been at the forefront of our success. By coupling our teams' hands-on experience with a wide range of products from top vendors, we provide customers with the best quality products and technical application expertise and services at the lowest possible costs.

Working with OTC Industrial Technologies is perfect for purpose driven individuals who are motivated to be part of an exciting transformational company.