Integration Engineer - Huntsville, AL

IPG Photonics is the world's leading developer and manufacturer of high-performance fiber lasers and amplifiers for diverse applications in numerous markets. IPG's diverse lines of low, medium and high-power lasers and amplifiers are used in materials processing, defense, medical, biotechnology, scientific and advanced applications. Founded in 1990, IPG pioneered the development and commercialization of optical fiber-based lasers, a critical technology in the CROSSBOW high-energy laser system program.

Position Overview

IPG Defense is seeking a skilled Field Integration Engineer to support our Crossbow defense system deployment and customer success initiatives. This role combines technical expertise with customer-facing responsibilities, requiring travel to customer sites domestically and internationally to ensure successful system integration, training, and ongoing support.

Key Responsibilities

Customer Training & Support

• Conduct comprehensive training programs for customers on Crossbow system operation, safety protocols, and best practices
• Develop and deliver hands-on training sessions to ensure customer proficiency with the system
• Create and maintain training documentation and materials
• Provide ongoing technical support and consultation to customers post-deployment

System Integration

• Lead integration efforts of Crossbow systems with customer radar systems and existing defense infrastructure
• Support both standalone and layered defense system configurations
• Collaborate with customer technical teams to ensure seamless system interoperability
• Troubleshoot integration challenges and provide technical solutions

Field Engineering Support

• Perform field-based troubleshooting across mechanical, electrical, and software system components
• Conduct system diagnostics and implement corrective actions
• Support field modifications and upgrades as required
• Coordinate with engineering teams for complex technical issues requiring escalation

Customer Relationship Management

• Serve as primary technical liaison between IPG Defense and key customers
• Gather customer feedback and requirements for product improvement initiatives
• Maintain strong relationships with customer technical and operational teams
• Provide regular status updates and technical reports to internal stakeholders

Education & Experience

• Bachelor's degree in Engineering (Electrical, Mechanical, Systems, or related field)
• 3+ years of experience in field engineering, system integration, or customer support roles
• Experience with defense systems, radar technology, or related military/aerospace applications preferred

Technical Skills

• Strong understanding of electrical and mechanical systems
• Experience with software troubleshooting and system diagnostics
• Knowledge of integration protocols and system interoperability
• Familiarity with radar systems and defense technologies highly preferred
• Proficiency with technical documentation and training material development

Preferred Qualifications

• Advanced degree in Engineering or related field
• Experience with C4ISR systems or defense contractor environment
• Previous military or defense industry experience
• Security clearance (or ability to obtain)
• Experience with international business operations

Position Details

• Location: Huntsville, Alabama (preferred base location)
• Travel: Extensive domestic travel required (50-75%), with occasional international travel
• Employment Type: Full-time, permanent position
• Security: Must be able to obtain and maintain required security clearances