Business Process Management Analyst

A pioneer in K-12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visitamplify.com.

Job Description Summary:

The Amplify Business Operations team is looking for an experienced Analyst, Business Process Management (BPM). This role is responsible for leading process and system improvement initiatives. The BPM Analyst works closely and collaboratively with cross-functional teams to document and analyze processes and systems, and to identify improvement opportunities. This role will partner with stakeholders and business leaders to gain agreement on project scope, timing, goals and success criteria. As projects are approved, the BPM Analyst will ensure successful project outcomes by leading and/or collaborating with the project team to complete deliverables on time and on budget. This role is responsible for both thinking strategically to identify areas of improvement as well as for drilling into the details to analyze data, develop workflows, complete project deliverables, and document standard operating procedures, user stories, business requirements, and training materials. This role will ensure successful fulfillment of business requirements by either directly developing solutions or partnering with technical implementers.

Essential Responsibilities:

• Collaborate with key partners and subject matter experts to analyze processes and system functionality, identifying pain points, inefficiencies and improvement opportunities

• Coordinate, organize, and prioritize multiple projects in a fast paced environment to deliver system enhancements and process improvements on time and on budget

• Manage the complete project initiation lifecycle - analyze and define the current state, define the problem, establish project goals and timing, document the project charter, and gain stakeholder buy-in

• Define future state solutions that meet or exceed Amplify's strategic business goals

• Ensure project team success through leadership, mentorship and strong collaboration

• Clarify and communicate solution delivery objectives and success criteria to the team while providing motivation, direction, and oversight of teams of up to 15 people including Supply Chain SMEs, PMO, BPM Directors, Technical Management, QA and Business Systems.

• Translate business needs into business requirements, identifying process and technology gaps and brainstorming solutions in collaboration with Technology Management and BPM Partners.

• Develop solutions or partner with technical implementers to ensure business requirements are met.

• Track and communicate project status, issues, risks and decisions to senior management in an Agile, change-laden environment

• Stay up to date and quickly obtain proficiency in new technologies and tools, as needed, to meet business needs

Required Qualifications:

• Bachelor's degree or equivalent experience

• Familiarity with the Lean Six Sigma methodology and toolset

• 5+ years Business Process Management experience

• 5+ years evaluating business processes and leading process improvement initiatives

• Experience with creating project charters, documenting workflows and performing root cause analysis

• Experience with flowcharting tools

• Ability to communicate complex process and/or technical information to a non-technical audience

Preferred Qualifications:

• Experience working in the education technology field

• Lean Six Sigma certification (Green or Black Belt)

What we offer:

Salary is only one component of the Amplify Total Rewards package, which includes a 401(k) plan, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross salary range for this role is $88,000 - $93,000. This role is eligible to earn an annual discretionary bonus that rewards individual and company performance.

Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status.

Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com.

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If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting.

Amplify is an E-Verify participant.