ServiceNow Developer/Administrator

Are you an experienced ServiceNow Developer/Administrator looking to make a real impact in a fast-paced, high-performance environment? Join our team supporting a large, complex government agency where your expertise will help drive mission-critical service delivery and platform innovation. As a key member of our multi-discipline team, you will engage in full lifecycle ServiceNow administration, configuration, and development-delivering secure, scalable solutions that meet evolving business needs.

What you will do:

Platform administration, configuration, and custom development
• Will support and enhance modules such as Security Operations, Incident Response Center (IRC), ITSM, CMDB, and Service Portal/Employee Center
• Collaborate with stakeholders to translate business needs into technical solutions
• Troubleshooting and debugging complex issues
• Ensuring maintainability, performance, and compliance across the platform
• Collaborative, communicative, and detail-oriented
• Solution-oriented mindset with focus on scalable, maintainable configurations
• Ability to assess impact, scope, and cost of platform changes
• Comfortable working independently and as part of a remote team

Required Qualifications:

• Bachelor's Degree and 5 years of experience. An additional 4 years of experience maybe accepted in lieu of the degree
• 5+ years of ServiceNow experience as an Admin/Developer
• Active ServiceNow CSA or higher
• Experience with Security Operations, ITSM, CMDB, and Service Portal
• Strong development skills: GLIDE, Business Rules, Flow Designer, UI Policies, APIs, ACLs, etc.
• Must be a U.S. Citizen
• Must be able to obtain and maintain the required Public Trust clearance

Preferred/Desired Skills:

• Experience in Washington (release code) or higher
• Experience with REST/SOAP integrations
• HTML, CSS, JavaScript, XML, SQL
• CMDB Service Mapping & ServiceNow Upgrades
• ITIL v3 or higher certification
• Strong documentation and testing practices
• Ability to support and work within an Agile, remote team structure

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.