Manager Retail Projects

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.

Home Office based positions:

Hannaford offers a flexible work environment, with a hybrid work expectation for Home Office based positions of being physically present in the Scarborough Home Office 3 days a week. This expectation serves to nourish our culture, showcase care through flexibility, and strengthen our partnerships.

Position Summary:

Manage and lead the process of scoping and execution of all Capital Projects for the Hannaford Brand, encompassing five states and over 180 stores. Work across the functional areas of both Hannaford and Retail Business Services (RBS), including but not limited to, Retail Operations, Retail Services, Category, Merchandising and Pricing (CMP), Strategy, Marketing, eCommerce, Finance, Safety, Construction, Maintenance, etc., to ensure the proper management and completion of Capital projects. Independently provide approval for projects up to one hundred thousand dollars, with annual budgets ranging upwards of up to one hundred and thirty million. Act as single point of contact for all Hannaford business leaders on the planning and execution of all Capital projects. Lead the remodel process with the collaboration of multiple areas including, but not limited to, Construction, Store Planning, and Finance to set timing and manage and lead the project completion process. Work with Hannaford business leaders to ensure business owners understand the scope guidelines and requirements for Capital projects. Ensure full completion of projects is achieved and deadlines set at the beginning of the project are met, provide essential communication and connection between all involved areas, and secure strategic and tactical alignment. Predict and plan for any impacts to Retail Operations throughout all Capital projects and make certain all business partners are informed, and concerns are addressed. Responsible for managing the request process with business partners to prioritize items that ensure maximum efficiency and effectiveness is achieved. Support Capital Development team, construction, and the Hannaford leadership team on all other areas of need, such as Non-Construction Capital Projects, as requested.

Primary Duties and Responsibilities:

• Responsible for leading the collective efforts of Retail Ops, Marketing, Merchandising and RBS entities in the successful planning, executing, and opening of all new stores.
• Authorized to approve all Capital requests, up to one hundred thousand dollars each, with each project budget ranging up to eight million with an overall organization capital budget of up to one hundred and thirty million.
• Leads the process and works directly with business leaders from functional areas across Hannaford, including but not limited to, Retail Operations (Eastern and Western division), Retail Services, Category, Merchandising and Pricing (CMP), Strategy, Marketing, eCommerce, Store Planning, and Safety, to plan, execute and complete Capital projects.
• Direct point of contact for Hannaford business partners to navigate the Capital process, execute projects, address concerns, and ensure proper completion.
• Lead the process and work with multiple functional areas including, but not limited to, Construction, Store Planning, Maintenance, Purchasing, to ensure proper planning and execution of all Capital projects.
• Oversee and ensure collaboration with larger Capital Development department, along with Construction, Strategy and Finance to ensure proper alignment of priorities, to maximize efficiency and cost savings for the customer, and create a cohesive voice to all business partners.
• Provide robust and frequent communication to all business partners and leadership.
• Manage the process and overall collaboration with functional area Directors/VP's to set prioritization, problem solve, direct project flow, and ensure maximum effectiveness.
• Collaborate with Retail Operations leadership, Hannaford Owner Rep, and General Contractor on any decisions that will impact Capital projects. Manage for alignment across all impacted areas on any changes in scope and sequence of projects.
• Lead and maintain an atmosphere of positivity, strong team collaboration and cohesion with a focus on customer satisfaction.
• Develop robust relationships across all business partners built on trust and performance and maintain strong business partnerships with all Hannaford Owner Representatives and General Contractors.
• Ensure compliance with all state and federal laws and regulations, company policies, and standard practices.
• Responsible for providing necessary guidance and collaboration to ensure maximum efficiency and effectiveness of all Capital projects, and Retail Project needs, to aid in the development of Hannaford customer loyalty, growth of profitable sales, and to maximize the satisfaction of associates, customers, and shareholders through the duration and upon completion of all projects.
• Travel to all project locations and monitor project progression and performance regularly (often weekly) and follow up on any opportunities or concerns. This includes frequent overnight travel.
• Provide continuous improvement feedback for future development.
• Supports with overseeing NCCP projects as needed, this includes but not limited to planning, communicating, and overseeing all aspects of the project to ensure business needs are met.

Qualifications and Experience:

• 3-5 years of experience in Retail Management, Project Management and/or Capital/Construction Planning
• 3-5 years of high-volume store management experience, preferred
• Strong ability to achieve desired results with or without direct authority (proven ability to influence without authority)
• Strong ability to work collaboratively with multiple areas and levels of the organization
• Strong ability to communicate clearly and effectively at all levels of the organization
• Ability to lead others through rapid change and uncertainty
• Strong strategic, cognitive and analytical skills, including creative and innovative problem-solving skills
• Ability to distill complicated inputs and requests into actionable recommendations, guidance and conclusions
• Ability to bring people together across functional areas and organizational boundaries to achieve desired results and share best practices
• Active listener with an ability to build trust across varying levels of the organization.
• Thorough understanding of the business, store operations and merchandising practices; and the impact of decisions on all stakeholders
• Ability to lead and motivate a team to strive for excellence in a dynamic environment with multiple priorities and shifting demands
• Ability to work independently with little oversight
• Proficiency in Microsoft suite of programs
• Strong organizational skills
• Strong Interpersonal Skills
• Strong ability to handle multiple priorities and changing demands
• Highly motivated
• Detailed oriented
• Must be able to travel, occasional overnights up to 25%

The Salary Range for this Position is $108,880 - $163,320

Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.