Senior Director, Credit & Collections
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![]() United States, North Carolina, Charlotte | |
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A well-established and rapidly evolving company is seeking a Senior Director of Credit & Collections to lead a mission-critical function focused on protecting cash flow, managing risk, and optimizing revenue performance. This is a high-impact leadership role with a broad scope across credit policy, receivables operations, and stakeholder engagement.
We're looking for a strategic and hands-on leader with deep experience in credit and collections across complex, high-volume environments. The right candidate will bring a blend of operational rigor, process innovation, and the ability to influence at the executive level. In This Role, You Will: Lead enterprise-wide credit and collections efforts across diverse customer segments Develop and enforce credit policies that align with risk appetite and business goals Oversee escalated accounts, contract terms, and dispute resolution Drive system optimization and automation to enhance visibility and accountability Deliver strategic insights through metrics, reporting, and risk analysis Collaborate cross-functionally with Finance, Legal, Sales, and Operations leadership We're Looking For: 10+ years of progressive credit & collections experience, including senior leadership roles Background in operationally complex industries (e.g., B2B services, capital equipment, or related sectors) Strong understanding of receivables management, credit risk, and recovery processes Experience with enterprise systems and reporting tools (e.g., ERP, dashboards, automation platforms) Strong leadership, communication, and judgment in balancing commercial relationships and risk This is a confidential search. If you're a results-driven leader seeking a new challenge at a pivotal time, we'd welcome a private conversation. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice
Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses. |