Human Resources Manager - Sales, Service, and Aftermarket - West Division

Make your mark at the world's largest HVAC company

Daikin Applied is seeking a Human Resources Manager to support our field sales and service teams in our West division. The HR Manager is a trusted partner to managers and employees, responsible for managing and delivering HR programs and services that align with organizational goals. This role provides support for many aspects of the employee experience with a focus on employee relations, labor relations in union settings, performance management, performance and talent management. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!

Location: Remote

The Human Resources Manager for the West Division will support Daikin Applied's field sales and service organization in TX, LA, CO, CA, WA, and AZ in the US and British Columbia and Alberta in Canada.

What you will do:

• Serve as a strategic partner to business leaders, guiding decisions related to people, structure culture, engagement, and talent
• Drive workforce planning, talent management and development
• Lead performance management, succession planning, and development of leaders
• Oversee employee relations needs
• Serve as a resource for employees and managers in support of creating a better workplace and proactively supporting problem resolution
• Advise management in appropriate resolution of employee relations issues and ensure adherence to various state and federal regulations
• Lead and resolve high-risk employee relations and labor relations matters, partnering with HR Policy & Process and/or Legal as needed
• Analyze metrics and data to inform strategy, identify risks, and drive improvement in engagement, retention, and performance.
• Understand legal requirements and government reporting regulations affecting the organization and ensure policies, procedures, and reporting are in compliance
• Interview and help select candidates to fill vacant positions
• Respond to inquiries regarding policies, procedures and programs
• Provide assistance and training to management in interviewing, hiring, terminations, promotions, performance reviews, performance management, EEOC, ADA, FMLA and other government requirements. Identify employee-focused location training needs and implements training programs
• Analyze collective bargaining agreement and develops interpretation of intent, spirit, and terms of contract to counsel management in development and application of labor relations policies and practices
• Represent management and meets with shop stewards and supervisors to investigate and resolve grievances
• Prepare statistical reports of types and frequency of actions taken concerning grievances, arbitration, mediation, and related labor relations activities, to identify problem areas.
• Verify adherence to terms of labor contract by monitoring day-to-day implementation of policies concerning wages, hours, and working conditions
• Represent management in labor contract negotiations or serves as resource to negotiators by providing information on provisions of current contract and significance of proposed changes
• Furnish reference documents and statistical data concerning labor legislation, labor market conditions, prevailing union and management practices, wage and salary surveys, and employee benefits programs for labor contract negotiations
• Travel within division up to 25%

What's in it for you:

• Medical/Dental/Vision coverage, PTO, 401K match, support for community involvement and much more
• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best

Minimum Qualifications:

• Bachelor's degree or equivalent experience
• 4+ years of Human Resources Business Partner/Manager experience
• Experience supporting a remote workforce
• Field sales organization support experience
• Highly collaborative and team-oriented
• Strong business acumen with ability to work effectively across business lines and varying cultures
• Experience working in a complex organization with multiple stakeholders
• Ability to establish a high level of trust and credibility in the organization
• Ability to multi-task and handle various projects simultaneously to drive timely results
• Excellent communication and interpersonal skills with the ability to interface comfortably at all levels both internally and externally (encompasses verbal, written, listening)
• Demonstrated influence capabilities including the ability to influence others outside of direct management sphere of influence
• Experience in analyzing HR policies, programs and other related human resources data

Preferred Qualifications:

• 8+ years of Human Resources Business Partner experience
• Professional in Human Resources (PHR) or Sr. Professional in Human Resources (SPHR) certificate
• Working with and supporting complex sales incentive plans
• Performance management experience
• Experience supporting union environments
• Previous experience supporting Canadian teams
• Experience with California employment laws and regulations

Work visa sponsorship is not available for this position.

Benefits:

Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements

• Multiple Medical insurance plan options + Dental and Vision insurance
• 401K retirement plan with employer contributions matching 100% of the first 3% an employee contributes and 50% on the next 2% of employee contributions
• Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage
• Short term and long term disability
• 120 hours (3 weeks) Paid Time Off for new employees + 11 company paid holidays
• 40 hours paid sick time
• Paid Parental Leave and Tuition Reimbursement after 6 months of continuous service

The typical annual base salary for this position ranges from $90,000 - $150,000 and bonus potential of up to 10 - 15% in Minnesota. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.

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