Flight Operations Crew Planning Analyst

Department:

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Job Summary

• The Crew Planning Analyst will create, publish, and award Pilots' monthly schedules. In addition, the Analyst will collect data and analyze all Crew Operations data including Planning, Scheduling, Payroll, and Training. This data will be used to support decision support models, business rule changes, and on-going Crew Planning, Scheduling, and Training initiatives. The Analyst will also build and support various models and work with Leaders on business justifications and ad-hoc requests.

Additional details

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.

• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Responsibilities

• Assists in the construction of Pilot pairings
• Creates and prepares monthly bid packets and all award results
• Interacts with advanced optimization and decision support tools to build Pilot crew pairings and lines
• Conducts analysis to drive cost improvements for staffing, crew pairings, daily open time assignment, training resource planning and irregular operations management
• Updates models that drive plans for hiring, captain upgrades, base staffing, and vacation. Includes all supporting research and documentation
• Aids in the development of new processes/tools/reports to support greater efficiency for Crew Planning, Scheduling, and Flight Operations Training
• Provides technical guidance on principles and topics within Crew Planning, Scheduling, and Flight Operations Training
• Works in a cooperative spirit to ensure the success of our Company
• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

• Skilled in Microsoft Office Suite, including strong Excel experience (pivot tables, look up functions, etc.), MS Access (DB queries, etc.), and PowerPoint
• Knowledge to understand complex Excel models, Business Intelligence tools, databases, and optimization tools
• Ability to read, analyze, and interpret technical procedures, collective bargaining agreements, and governmental regulations
• Knowledge in designing and conducting analyses, as well as synthesizing recommendations in a structured and concise manner
• Skilled in effective communication (written, verbal, and visual), and communicate with all levels of the Company including Senior Leadership and union Leaders
• Ability to work within specific time frames in both supervised and unsupervised assignments
• Ability to adjust to quickly changing priorities
• Ability to juggle multiple mental demands including but are not limited to: detailed work, reading documents, problem solving, stress, reasoning, verbal and written communications, customer contact, multiple concurrent tasks and constant interruptions
• Ability to investigate and problem solve
• Possesses strong interpersonal skills and the ability to work both independently and as a member of a Team

Education

• Required: High School Diploma or GED

Experience

• Intermediate level experience, fully functioning broad knowledge in:
  • Analytical problem solving
  • Databases and database reporting tools
  • Data collection and analysis
  • Experience in airline operations

• Experience using database querying programs such as Alteryx and SQL is preferred
• Experience using Tableau is preferred
• Previous crew scheduling experience is a plus
• Knowledge of the airline operations is a plus

Licensing/Certification

• N/A

Physical Abilities

• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age (or applicable age)
• Must be able to comply with Company attendance standards as described in established guidelines
• Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information
• Must be able to work rotating shifts, holidays, and overtime
• Ability to work extended work hours as needed
• Occasional travel may be required

Competitive market salary from $74,950 per year to $83,300 per

year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you'll love:

* Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

* Southwest will help fund your 401(k) retirement savings with Company

contributions up to 9.3% of your eligible earnings**

* Potential for annual ProfitSharing contribution in the Southwest Retirement

Savings Plan- when Southwest profits, you profit***

* Competitive health insurance for you and your eligible dependents (including

pets)

* Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.

* Explore more Benefits you'll love: https://careers.southwestair.com/benefits

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.

Southwest Airlines is an Equal Opportunity Employer.
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