Director Flight Operations Future Crew Planning

Additional details

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.
• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

• Guide and lead team members using SWA talent management practices to coach, develop, and engage employees
• Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
• Invest in leadership and self-growth through participating in continuous learning and development

• Collaborates with Network Planning and the Commercial Teams on future initiatives and development of operationally viable flight schedules
• Leads and develops the Manager Crew Resource Planning and Intermediate Crew Planning team for efficient allocation of Pilot and Training Center resources and crew schedules that comply with all FAR regulations, contractual rules, scheduling policy, and Pilot quality criteria
• Acts as a supporting member to Labor Relations including being on the Company Negotiating Teams responsible for negotiating the Pilot contract and negotiates changes to the contract in areas regarding Training, Crew Scheduling, and Crew Planning
• Acts as a liaison between the Company and Union for Crew Planning related matters, directs research, and represents the Company in resolution of contractual and procedural questions or disputes
• Identifies deficiencies with current practices and develops working plans to correct deficiencies
• Oversees the development of schedule construction for 3-9 months out from operation and sets schedule construction and optimization strategy
• Oversees staffing plans for hiring, Captain upgrades, base staffing, and vacation. Includes all supporting research and documentation
• Oversees the development of Training resource plans for simulators, instructors, check Pilots, classrooms, and other flight training devices
• Partners with Ops. Performance and Finance on company-wide programs, costing, and other ad-hoc projects
• Acts as the direct Leader over Crew Research & Design Initiatives
• Drives constant improvement in the Crew Staffing process including the exploration of new metrics and the development of new models
• Represents the Crew Planning Team at all levels of the organization and fulfills information requests from other departments
• May perform other job duties as directed by Employee's Leaders

• Ability to work well with others as part of a Team
• Ability to work closely with the Crew Planning and Training Scheduling Teams to identify planning variances and issues
• Ability to coordinate with Flight Ops Training Leadership to determine future training resource needs
• Skilled in comprehension of written documents including federal regulations, labor contracts, and company material
• Ability to follow written and verbal instructions; learn, understand and follow office policies and procedures
• Skilled in the creation and conduction of Crew Staffing and Training presentations to Executive Leadership, Union, and other groups
• Skilled in using judgment sufficient to handle and resolve complex tasks including many situations that involve conflict resolution
• Knowledge of Microsoft Excel, Business Intelligence tools, databases, and optimization tools
• Knowledge of SQL
• Ability to negotiate complex work rules and manage conflict effectively in an expert manner

• Required: High School Diploma or GED

• Demonstrated experience in directly or indirectly leading team(s)
• Advanced level Business Acumen in functional area
• Seasoned and specialized knowledge in:
  • Advanced analytics that includes spreadsheet design
  • SQL
  • Data visualization experience
  • Labor Relations and Contract Negotiation
  • Crew Resource Planning
  • Crew Planning or similar airline network planning experience
  • Airline Optimization programs

• N/A

• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines
• Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information
• Ability to work extended hours as needed
• Air travel with frequent overnight stays required (during Contract Negotiations)

Pay & Benefits:

Competitive market salary from $180,350 per year to $200,400 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you'll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**
• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
• Competitive health insurance for you and your eligible dependents (including pets)
• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
• Explore more Benefits you'll love: https://careers.southwestair.com/benefits

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits.

***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.