Assistant Director of Security
 Grand Geneva Resort & Spa | |
life insurance, vision insurance, paid time off, 401(k)
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 United States, Wisconsin, Lake Geneva | |
| 7036 Grand Geneva Way (Show on map) | |
 Aug 15, 2025 | |
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Description If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As the Assistant Director of Security at the Grand Geneva Resort & Spa, you play an integral part in ensuring the hotel guests, associates, and hotel property are maintained in a safe and secure environment. Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. We are a longstanding symbol of home and family, rooted in tradition and eager to shape a brighter future together. What will you be doing? * Oversee all security policies and procedures and ensure they are properly followed. * Reviews reports completed by security officers to ensure professional accuracy and timely submission. * Reports all observed hotel property deficiencies and safety hazards. * Responsible for the fire extinguisher inspections. * Ensures thorough and complete investigation for all incidents incurred by guests and associates as assigned by the Director of Security (i.e. losses, thefts, accidents, acts of violence) * Maintains surveillance activities & quarterly departmental safety training. * Maintains an effective key control program. * Ensures that shift personnel are properly assigned and managed at all times. * Assist with payroll, scheduling, and other administrative duties within the Security department, as assigned by the Director of Security. * Brief on-coming shift officer and the MOD on all security issues prior to leaving property. * Maintain high visibility on property. * Respond to all fire and medical emergencies. * Build and maintain relationships with the Executive Operating Committee Members, Managers, Supervisors & Associates. * Perform other duties as assigned by the Director of Security. * Assume the responsibilities of the Director of Security in their absence. What do you bring to the role? * Prior experience in security, military, or EMS preferred. Knowledge of security and law enforcement practices is a plus. * Previous Experience as a Security Supervisor in a hotel environment. * College education preferred. * Knowledge of local laws and ordinances. * Exceptional people skills, customer service mentality and strong writing & logical thinking abilities. * Ability to build and maintain positive relationships with colleagues and the public. * Ability to stand, walk, sit, and use hands for extended periods. * Flexibility to work various shifts, including overnight, weekends and holidays. * Must be computer literate. What's in it for you? * A free, well-balanced meal every shift * Gym Membership at $16 per paycheck * Room discounts at Marcus Hotels & Resorts * Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa * Free parking * "Two for one" movie theater coupons at Marcus Theatres * Ability to grow your career and transfer from one property to another * Early wage access * Paid time off * Flexible scheduling * Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match * And more! About Us: A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style. Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. The Grand Geneva Resort & Spa is an equal opportunity employer. | |