Endpoint Support Analyst

The School of Architecture, Planning and Landscape Architecture ( APLA) at Auburn University, a comprehensive land-grant and research institution, invites applications for the position of Endpoint Support Analyst.

The School of Architecture, Planning, and Landscape Architecture ( APLA) has a 118-year history of educating architects, interior architects, landscape architects, and planners. The school contributes to the region and to the profession through the outreach, scholarship, and creative work of its students and employees. APLA includes four allied disciplines: Architecture, Interior Architecture, Environmental Design, and Landscape Architecture, and it offers both bachelor's and master's degree options.

APLA resides in the College of Architecture, Design and Construction along with the School of Industrial and Graphic Design and the McWhorter School of Building Science.

APLA operates instruction and fabrication facilities in multiple locations. The primary location is in Dudley Hall, the facility is comprised of multi-use and multi-modal instructional spaces, 7 classrooms, 21 dedicated design studios and operates output hubs (2d and 3d printing), an immersive design and visualization lab and a wood shop and digital fabrication facility (cnc router and large format laser cutters). Secondary locations served by APLA IT staff include Urban Studio, Rural Studio Campus, and the CADC Research Commons. The IT team supports over 75 employees and over 800 students across these locations.

The school seeks candidates who are interested in supporting and advancing the school's tradition of classroom and field-based teaching and learning. Candidates should have a strong interest and experience in design-technology and an interest in design education and/or practice.

The successful candidate for this position will provide consultative and technical support services to APLA constituents to ensure timely problem resolution, system/data access, and optimal system performance. Provides support for desktop, mobile computing, and client/server technology. Provides consulting on more involved and difficult technology solutions such as evaluating software packages for multiple departments and recommending the best application for the intended purpose or helping departments develop and implement a computer hardware life cycle replacement strategy. Additionally, the candidate will provide support for output devices within the school including 2d and 3d printing and laser cutting as well as advanced visualization equipment such as lidar scanners and virtual reality hardware and software configurations. Interpersonal communication skills are critical in this position.

Ready to lead and shape the future of higher education? Apply today! War Eagle!

Bachelor's degree in no specific discipline and 3 years relevant IT experience in a service environment or university setting.

OR

Associate's degree in no specific discipline and 7 years relevant IT experience in a service environment of university setting.

OR

High School degree and 11 years of experience in a service environment of university setting.

Typical salaries are between $58,550 - $68,310
Full salary range $48,790 - $78,060

Substitution allowed for Education:
When a candidate has the required experience, but lacks the required education, they may normally apply additional relevant experience toward the education requirement, at a rate of two (2) years relevant experience per year of required education.

It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit their website to learn more.