Systems Engineer (remote)

At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders - internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential.

Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!!

JOB SUMMARY: This position is responsible for working on a variety of projects, including but not limited to performance and measurement of the Company's systems hardware/software, and storage, coordinates the technical and engineering efforts in the areas of design and implementation, creates and enforces technical standards, policies and procedures. Creates and maintains system workflow and IT architectural diagrams/documentation. Ensure systems are built to specs and best practices. Responsible for providing support for complex IT infrastructures including the design, monitoring, and maintenance of the overall systems infrastructure as well as for providing system support and configuration for the production environments.

JOB ROLES AND RESPONSIBILITIES:

1. Oversee development and maintenance of computer systems and projects requiring Infrastructure input.
2. Identify departmental needs and make suggestions regarding technical direction, future upgrades and technologies and identify automation opportunities when applicable.
3. Assist with the design and implement system security and data assurance.
4. Configure and install computer systems for the organization. Design and develop OS templates per Standards, test software applications and systems and create support manuals.
5. Analyze users' needs, respond to customer service requests and provide production support coverage.
6. Ensure the design of system allows all components to work properly together and ensure hardware and/or software are designed and installed in a manner that meets the needs of the organization.
7. Enforce Technical Standards for Server and Storage Environments, provide input for creating & maintaining technical Infrastructure architectural design & workflow documentation
8. Participate in three year roadmap and SDLC (software development life cycle).
9. Collaborate, coordinate, and communicate across disciplines and departments.
10. Ensure compliance with HIPAA, High Trust, and SOX regulations and requirements.
11. Demonstrate Company's Core Competencies and values held within.
12. Please note due to the exposure of PHI sensitive data - this role is a High Risk and Privileged Role.
13. The position responsibilities outlined above are in no way construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

JOB SCOPE: The incumbent works under minimal supervision and exercises discretion when making decisions related to job responsibilities. The incumbent relies on varied knowledge gained through previous experience with non-standard issues to review, analyze, and draw conclusions. One has authority to act on resolutions of extraordinary issues and provides input to how information is presented to the client and communicates results to Supervisor on a weekly basis. The impact on day-to-day operations focuses on operating decisions at the major project or functional level. Work will be subject to occasional review by the Supervisor. The incumbent fields questions from a variety of sources both within and outside the Company. May mentor or train less experienced team members.