Lead Operations Analyst

Responsible for business processes, financial modeling, benefits forecasting and standardization. Successful candidate will possess strong analytical, forecasting, and automation skills with expertise in program benefit assessment.

This is a Work From Home position in the United States.

• Develops comprehensive business processes that detail the cost/benefit analysis of proposed initiatives to help drive product and program strategy.
• Utilizes data driven forecasting techniques (e.g. linear, seasonal, statistical modeling) to produce benefit forecasts using given variables (e.g. qualitive, quantitative).
• Creates and maintains business processes reporting that identifies forecasted vs. actual performance trends enabling updates to Leadership and our Finance partners.
• Monitors performance trends and acts to quickly identify drivers of underperforming tools and initiatives.
• Supports the development of Statements of Work through cost projection and benefits assessment.
• Develops executive dashboards with simple user interfaces utilizing organizationally approved BI tools.
• Automates executive reporting by creating coding scripts that pull data directly from source systems on scheduled interval.

Essential Functions:

• Process evaluation, development, maintenance, and training.
• Collaborating with cross-functional team.
• Creating clear and concise requirements for process analysis and visualization.
• Project management.
• Communication and sharing insights and recommendations back to various leadership level.

Minimum:

• Bachelors or Equivalent and 6+ years related experience with Bachelors
• Extensive experience in benefits forecasting using qualitative techniques, time series analysis, projections, and causal models
• 5 to 10 years of utility and or telecom experience; central office or plant engineering and finance experience preferred
• Experience with data mining & BI Tools
• Possess strong analytical skills with the ability to identify performance drivers and trends
• Works effectively within tight deadlines and firm schedules
• Exhibits good business judgement with the ability to overcome obstacles and think strategically to solve business problems

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$82,969 - $110,625 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$87,117 - $116,156 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$91,266 - $121,688 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

• Benefits
• Bonus Structure

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