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Pharmacy Technician Supervisor, Technician Education

Boston Children's Hospital
United States, Massachusetts, Boston
Aug 14, 2025
Job Posting Description At Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included. General Summary The Pharmacy Technician Supervisor, Technician Education directs and oversees daily operations of drug distribution for the department in concert with management and pharmacist staff. The Pharmacy Technician Supervisor, technician educator reports directly to the Clinical Coordinator for Staff Education and Development. They will collaborate with that role, and along with pharmacy leadership and frontline staff, to manage, support, facilitate, and create pharmacy technician training for inpatient BCH pharmacy technicians. Key Responsibilities Design, deliver, and update training materials/programs for new and existing pharmacy technicians, including augmented reality and advanced CPhT-Adv training. Manage onboarding and orientation processes, introducing policies, procedures, technology, and regulatory compliance. Schedule and coordinate training sessions, ensuring access to resources, continuing education, and license maintenance. Evaluate technician performance through assessments, observations, and feedback to identify improvement areas. Collaborate on pharmacy policy/procedure development, including USP <795>, <797>, and <800> adherence. Support quality improvement initiatives, pharmacy intern program development, and specialized training (e.g., BCH EPMO white belt). Minimum Requirements Education/ Certification High School Diploma or equivalent Current registration as a Pharmacy Technician by the Massachusetts Board of Pharmacy. Current certification by the Pharmacy Technician Certification Board or National Healthcareer Association. Completion of a Massachusetts Board of Pharmacy approved training program or a minimum of 500 hours worked as a pharmacy technician trainee Experience: 5 years of Pharmacy Technician inpatient experience. Boston Children's Hospital requires all employees to be vaccinated against COVID-19 and Flu, (unless you are eligible for a medical or religious exemption). Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.