Human Resources Manager

North Carolina State University

Commensurate with education and experience ($74,000 - $82,000)

life insurance, flexible benefit account, paid time off

United States, North Carolina, Raleigh

Jul 24, 2025

Posting Information

Posting Number	PG194172EP
Internal Recruitment	No
Working Title	Human Resources Manager
Anticipated Hiring Range	Commensurate with education and experience ($74,000 - $82,000)
Work Schedule	Core Business Hours are Monday - Friday; 8:00 AM - 5:00 PM, this position allows for a flexible schedule and hybrid work location after a training period and at the discretion of the supervisor.
Job Location	Raleigh, NC
Department	OIT Business Services
About the Department	NC State's Office of Information Technology ( OIT) provides campus-wide computing, information and communication technology services in support of the university's academic and administrative goals. OIT Business Services unit provides budget management, accounting, procurement, human resources, asset management, warehouse management, IT internships, and awards programs for OIT managers and staff.
Wolfpack Perks and Benefits	As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. What we offer: Medical, Dental, and Vision Flexible Spending Account Retirement Programs Disability Plans Life Insurance Accident Plan Paid Time Off and Other Leave Programs 12 Holidays Each Year Tuition and Academic Assistance And so much more! Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties	The OIT Human Resources (HR) Lead plays a pivotal role in developing and executing HR leadership and planning to align with the OIT's vision, mission, and goals. This position oversees the Human Resource actions for over 300 permanent staff and 100 students and temporary employees in OIT. Serves as a subject matter expert for multiple HR functions, including, but not limited to, SHRA and EPS position management, employee relations issues, organizational development, and leadership and training. Reporting directly to the AVC of Business Services, the OIT HR Lead would provides HR support and assistance to the Vice Chancellor for OIT, Assistant Vice Chancellors and senior leadership. Facilitates training as needed when HR systems or policies are rolled out or as refresher training classes are needed. Ensures OIT achieves equal opportunity to all candidates during the hiring process. Attends HR Leads meetings and participates in focus groups and work groups to improve University wide HR processes. Ensures we are making strategic improvements in OIT's culture and getting employees to be more engaged not only in OIT, but across the University. Key Responsibilities: Strategic HR Planning & Partnership Collaborate with OIT Cabinet members to advise on position management and workforce planning. Serve as a liaison between OIT managers and University HR units. Analyze HR data to assess needs and propose initiatives that enhance organizational effectiveness. Actively participate in University HR committees, focus groups, and workgroups to support system-wide improvement. Talent Management & HR Operations Promote best practices in equitable hiring and oversee all recruitment actions. Provide final approval for JAR transactions and ensure policy alignment. Oversee OIT's performance management process, guiding managers through goal setting and evaluations. Review and critique classification and reclassification requests to ensure consistency and appropriateness. Interpret and apply University HR policies fairly; develop OIT-specific guidelines as needed. Lead HR-related trainings and ensure clear communication of policies and procedures. Maintain accurate personnel records and coordinate orientation for new hires. Employee Relations, Engagement & Supervision Advise and support managers on employee relations matters, including complex cases and investigations in coordination with Employee Relations. Act as a bridge between leadership and employees, fostering a productive and inclusive work environment. Champion initiatives that strengthen employee engagement across OIT and beyond. Supervise and mentor one HR Specialist and serve as a resource for staff across the organization. We are looking for a strong relationship-builder, strategic thinker, and proactive leader who communicates with clarity, exercises discretion, and navigates complex systems while keeping people at the center of every decision. If you thrive in a fast-paced, service-oriented environment and want to support innovation and collaboration in a mission-driven organization, we encourage you to apply. You Belong Here! At NC State, our goal is for all employees to reach their fullest potential at work. As you consider this opportunity, we encourage you to review our Employee Value Proposition ( https://news.hr.ncsu.edu/you-belong-here/) and learn more about what makes NC State the best place to learn and work for everyone.
Other Responsibilities	In addition to the core responsibilities of this role, there will be occasional opportunities to take on additional duties. This offers an opportunity to build on your skills, explore new areas, and gain a deeper understanding of the department's operations.

Qualifications

Minimum Education and Experience	Graduation from a four-year college or university preferably with coursework applicable to HR management, human relations and/or business administration and four years of directly-related program development and personnel management experience demonstrating competencies needed to perform the work; or an equivalent combination of training and experience
Other Required Qualifications	Strong verbal/written communication and interpersonal skills Solid organizational and analytical skills Proficient computers skills Thorough knowledge of HR policies and procedures. Ability to handle interactions with all levels of the organization with an excellent level of customer service. Exceptional interpersonal skills including active listening, diplomacy, and a high level of discretion. Strong attention to detail; able to assess and meet the needs of employees Strong problem solving skills Ability to prioritize and meet multiple objectives and deadlines.
Preferred Qualifications	Knowledge of University and College HR software systems (PeopleSoft HR, PeopleAdmin, Leave Administration). Experience working with IT related activities and employees Previous experience working with Higher Education Knowledge of policies and practices to serve a range of employees, including EPS, SHRA, temporary, and no pay. In-depth knowledge of North Carolina State University HR policies, processes, and procedures. Exceptional written and verbal communication skills with the ability to coach and provide constructive feedback.
Required License(s) or Certification(s)	N/A
Valid NC Driver's License required	Yes
Commercial Driver's License required	No

Recruitment Dates and Special Instructions

Job Open Date	07/23/2025
Anticipated Close Date	Open Until Filled
Special Instructions to Applicants	Please include a cover letter, resume and contact information for three professional references.

Position Details

Position Number	00111507
Position Type	EPS/SAAO
Full Time Equivalent (FTE) (1.0 = 40 hours/week)	1.0
Appointment	12 Month Recurring
Mandatory Designation - Adverse Weather	Mandatory - Adverse Weather
Mandatory Designation - Emergency Events	Mandatory - Medical Emergencies
Department ID	510501 - OIT Business Services
EEO	NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.