PEGA Developer

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What you'll be doing...

As a Distinguished Engineer in the CXP-Omni Platform organization, this role will be responsible to lead, design and deliver projects utilizing VCG Pega platform and the associated applications including PEGA-CJCM, PEGA-NBX/RTD, OMP across multiple LOBs.

You will be responsible for the following but not limited to:

• Liaising with different business stakeholders, GTS partners groups and lead cross-functional development teams in designing and delivering optimal, high quality software utilizing Pega products, on time and within budgets.

• Ensuring platform stability; that it is highly performant and fault-tolerant and can handle Iconic loads, and also lead the application migration to microservices, AWS.

• Leveraging Pega, Adobe integrations and the transformation to North Star Architecture.

• Framing technical architecture guidelines, provide mentor support and guidance to the team and present regular status updates to VCG executive leadership.

• Leading the application migration to microservices, AWS, leveraging Pega, Adobe integrations and the transformation to North Star Architecture.

• Understanding the cutting-edge concepts and capabilities of PEGA and utilizing them to engineer customer journeys.

• Developing and implementing new systems and continuously ensuring optimum performance of the systems.

• Leading multiple projects and managing deadlines along with troubleshooting to facilitate effective and efficient resolution of problems.

• Working with data and project managers to understand systems and consult with clients to understand business needs.

• Managing systems in a heterogeneous environment and delivering scalable and performant solutions that will drive seamless customer experience.

• Coordinating requirements and product deliverables between offshore team and business SMEs.

• Partnering with different business stakeholders, GTS partners groups and lead cross-functional development teams in designing and delivering major large scale business transformation programs such Point of Sale Migration of 5G Home journeys (Post Order Orchestration, Mobility & 5G Home), FWA/5GHome device & offer launches, North Star Architecture(NSA) Transaction Migration efforts on time and within budgets.

• Bringing the customer journeys together across sales, service & support domains and come up with wholesome and seamless customer experiences.

• Participating in Tek Talks, Lunch & Learn activities & Hackathons etc., showcasing MarTech capabilities & coming up with innovative solutions for meeting business demands.

• Overseeing development and prod support including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.

• Possessing strong analytical skills to analyze, evaluate identifiable factors and assess a user or client's needs to find the most suitable solution for them,

• Exhibiting solving skills and providing resolutions to a diverse range of complex problems. Demonstrates good judgment in selecting methods & techniques for obtaining solutions.

• Partnering with stakeholders and GTS partners throughout the SDLC, from approach, estimation and design through implementation and production support.

• Achieving objectives relative to a specific program task, project or initiative with limited supervision .

What we're looking for...

You'll need to have:

• Bachelor's degree or four or more years of work experience.

• Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Experience in software development, different technology platforms, program office and portfolio management.

• Knowledge of Agile tools and products.

• Knowledge of Pega Case mangement, BPM , experience in large transformation projects.

Even better if you have one or more of the following:

• Master's degree in a technical field or relevant field.

• Understanding of core platforms such as Digital, ACSS, POS, and CXP Services.

• Knowledge of North Star Architecture (SOE, SOI, CXP and SOR).

• Working knowledge of VIP/POS BE.

• Knowledge of agile tools and products.

• Experience in Design Thinking to ideate on creative solutions for problems.

• Experience in Engineering Transformation (e.g., DevOps, Microservices, Cloud technologies, etc.)

• Familiarity with public cloud technologies.

• Familiarity with AI , Agentic AI technologies.

• Experience with interacting and negotiating with vendors, and other partners.

• Experience leading Global teams and managing and working with cross-functional teams.

• Experience with running complex software programs and delivering large, complex, software programs across multiple platforms.

• Experience in knowledge GTS systems and functions

• Good verbal, written communication skills; analytical skills and ability to create executive presentations

• Exhibit leadership experience in driving and influencing organizations and senior leaders and mentoring peers/ subordinates.

• Results oriented and with a strong customer focus.

• Experience with analyzing, troubleshooting issues in time sensitive situations.

• Knowledge of relevant technical standards, regulations, and best practices.

• Experienced in leading a highly collaborative environment with a culture of candor and respect.

• Experience with defining and delivering cross functional solutions that are innovative and extensible.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.