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About Reputation Reputation has changed the way companies improve their customer experience through feedback. Based in Silicon Valley and founded in 2013, Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business' eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations. Visit reputation.com to learn more. Reputation continues to earn recognition as a trusted leader in both innovation and partnership. Most recently, the company was named an Inc. Power Partner, a distinction awarded to B2B organizations with a proven track record of helping clients thrive. Reputation was also officially Certified as a Great Place to Work, reflecting its commitment to cultivating a world-class culture that fuels long-term success for employees and customers alike. Why work at Reputation?
Reputation has achieved substantial annual recurring revenue from Global Fortune 1000 companies and continues to grow worldwide. We've secured significant funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including a major equity financing from Marlin Equity Partners in January 2022. Reputation is trusted by more than 250 partners, including Google, Meta, Yelp, Apple Business Connect, Healthgrades and Entrata. The platform is used by major automotive OEMs and thousands of their new vehicle dealerships. Additionally hundreds of healthcare systems and their locations, along with top property management firms have integrated Reputation within their organizations. Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed. Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck. Our Mission: Help businesses always know what their customers are saying about them and always act on that feedback
Job Summary: Reputation, the leader in Online Reputation Management, operates in a dynamic space ripe with opportunity. Our solutions are central to the marketing and operational strategies of mid-market and Enterprise customers across various industries. Having defined the industry 15 years ago, Reputation is now reimagining the marketplace for the AI Era. The Regional Vice President of Small and Mid-Market Sales will lead and scale our small, midmarket sales function. This role is responsible for driving revenue growth, building and developing a high-performing sales team, and aligning midmarket sales strategy with broader organizational goals. The ideal candidate brings a strong track record of success in SAAS sales, deep experience in managing midmarket segments, and a passion for building scalable sales systems. The ideal individual will have a long history of building strong customer relationships, coupled with the market know-how to specify, strategize, and define opportunities. We are committed to our employees and our culture, offering competitive earning potential and a total rewards package as part of every sales plan. We seek high-energy, high-impact performers who thrive on challenging the status quo and bringing thought leadership throughout the sales process-from outreach to close and retention. If you've successfully sold SaaS solutions for Digital Experience and Online Management, we want to talk to you! Responsibilities:
Drive scale and profitability by appropriately professionalizing Reputation's go-to-market strategy and mid-market sales function Develop and execute a comprehensive sales strategy for the small and midmarket segment. Own revenue targets, pipeline management, and forecast accuracy. Drive predictable, repeatable sales growth through process optimization and performance management. Hire, lead, and mentor a high-performing team of sales managers and account executives. Create a culture of accountability, collaboration, and continuous improvement. Establish clear KPIs and performance metrics to drive individual and team success. Drive sales and work with Marketing to create and execute winning marketing strategies to drive profitable growth Inspire customer success leadership to define and deliver on the customer value proposition, without sacrificing firm profitability targets. Maintain a customer-first focused organization Create accountability within the company by developing appropriate metrics and performance expectations for their team Build and maintain strong relationships with key midmarket customers. Stay informed on industry trends, competitor landscape, and customer needs. Consistently demonstrate a passion for Reputation's core values
Qualifications:
10+ years of experience in a fast-paced, high-growth SaaS software environment. 5+ years building, scaling and managing SaaS teams Excellent leadership and mentoring skills Experience with driving a consultative sales approach Experience with sales strategy planning and execution, sales operations, account management, marketing, channel and partner management, business planning, and sales support management in a global setting Demonstrated financial acumen and a history of decision making based upon business metrics. A track record of achieving and exceeding goals. Smart, entrepreneurial profile with strategic vision and a strong bias to execute. Ability to recruit, train, and motivate top-tier sales and revenue focused talent. Strong interpersonal skills; ability to rapidly develop and cultivate relationships with peers, partners, and key influencers. Facilitates an open exchange of ideas and fosters an atmosphere of open communication. Strong understanding of SaaS metrics Strong relationship management and negotiation skills Willingness to travel up to 50% to participate in executive sales presentations, tradeshows and corporate events.
When you join Reputation, you can expect:
Flexible working arrangements. Career growth with paid training tuition opportunities. Active Employee Resource Groups (ERGs) to engage with. An equitable work environment. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. At Reputation, we're committed to building a workforce that reflects a broad range of backgrounds, experiences, and perspectives. We believe that diversity strengthens our team, drives innovation, and helps us better serve our customers and communities. Through inclusive hiring practices and ongoing initiatives, we strive to create a workplace where everyone feels valued and empowered to contribute.
Additionally, we offer a variety of benefits and perks, such as:
Flexible PTO for salary paid employees Hourly employees accrue PTO based on tenure and receive 5 sick days annually, available day 1 10 paid company holidays 4 company paid , "Recharge Days," which are wellness days off for the entire company Health, dental and vision insurance 401k Paid Parental Leave for all eligible employees as of day 1 of employment Employer paid short and long term disability and life insurance Employee Assistance Program (EAP) Access to a wide variety of unique perks and apps:
PerkSpot - Employee Discount Program Wellhub (Gym Pass) - Access to wellbeing virtual apps, coaching and gym membership options Carrot Fertility - Fertility & family forming, maternity, parenting, and hormonal health support Omada - Virtual prevention and physical therapy program Ladder -Life insurance to supplement outside of employer offering SoFi - Financial wellbeing platform and 1:1 advice Fetch - Pet insurance discount program Spring Health for Guardian - Virtual mental health support XP Health for Guardian (virtual eye-wear platform)
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. To learn more about how we handle the personal data of applicants, visit ourCandidate Privacy Notice. Applicants only - No 3rd party agency candidates.
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Reputation
life insurance, vision insurance, parental leave, sick time, long term disability, 401(k), employee discount
Jul 08, 2025