Director, RNI Business Operations

Job Description

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Bachelor's Degree in Business, Health Information, or Nursing

2. Certification in Project Management or Process Improvement (ex. Black Belt in Lean Six Sigma)

EXPERIENCE:

1. Seven (7) years of experience in healthcare positions with knowledge of program development, marketing, information technology, and strategic analysis.

PREFERRED QUALIFICATIONS:

EXPERIENCE:

1. Master's Degree in business, healthcare or other related field.

2. Experience working with EPIC.

3. Three (3) years of experience working in an academic medical center setting or hospital with 250+ beds and knowledge of service line development across a system network.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Provides leadership, direction, evaluation and support to RNI revenue cycle, academic affairs and market and strategy analytics.

2. Identifies and implements solutions in areas of opportunities and coordinates improvement activities to gain operational and clinical efficiencies.

3. Hires, fires manages and evaluates the performance of employees. Responsible for all human resource functions of assigned department(s).

4. Responsible for operational optimization of revenue cycle and related financial activities

5. Completes monitoring and evaluation of potential new services and sites of expansion, as well as evaluation of existing services and sites and provides feedback to RNI leadership.

7. Maximizes RNI revenue cycle and clinical and financial accountability through process improvement of provider documentation, coding, billing, denials management, templates, EPIC and IT resources.

8. Oversees the RNI business operation strategy in conjunction with the WVU Hospitals financial team, including budget management and contract negotiations.

9. Partners with WVUHS telemedicine for standardization of RNI operations.

10. Develops community educational services and partnerships to improve referral performance for RNI services and sites.

11. Oversees all Project Management of new services and departments

12. Oversees all WVUH and UHA RNI Project Managers

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Office work which includes sitting for extended periods of time.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Office work which includes sitting for extended periods of time.

2. Travel across our RNI footprint as needed.

SKILLS AND ABILITIES:

1. Strong oral and written communication skills.

2. Strong analytics and attention to detail.

3. Ability to problem solve and prioritize multiple projects.

4. Ability to work with provider and administrative leadership across the system.

5. Strong Computer skills to include Word, Excel, PowerPoint - EPIC preferred.

Additional Job Description:

Scheduled Weekly Hours:

Shift:

Exempt/Non-Exempt:

Company:

Cost Center:

Address:

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.