EMR Specialist I

GENERAL SUMMARY:

Performs a variety of complex procedures related to inputting documents into the electronic medical record. Investigates and resolves those documents and related issues affecting accurate placement of the documents and data into the correct location in a patient's electronic medical record. May also provide office and front desk coverage.

PRINCIPAL JOB FUNCTIONS:

1. *Commits to the mission, vision, beliefs and consistently demonstrates our core values.

2. *Retrieves documents from units and ancillary departments in a timely manner.

3. *Assembles the documents according to a predetermined Electronic Medical Record (EMR) chart order and prepares the documents for accurate scanning.

4. *Assigns documents to their appropriate location within the EMR according to Joint Commission and hospital requirements.

5. *Processes documents received via fax server for placement in the EMR.

6. *Scans or electronically imports documents into the EMR, assures proper image resolution and makes adjustments as needed.

7. *Researches appropriate placement of scanned or digital documents with no account number.

8. *Performs quality review functions on scanned or imported documents; may include appending, splitting, rescanning or moving documents in an electronic format.

9. *Scans or imports high volume of documents with a high degree of accuracy.

10. *Adheres to and honors patient confidentiality at all times.

11. Obtains documentation from the electronic health record (EHR) to place in EMR to be available for review as needed.

12. Works from a variety of lists to process requests or add to/delete documents from the EMR.

13. *Provides office and phone coverage, responding to a variety of requests for information, researching answers, communicates with the requestor to ensure only the information needed is obtained and providing a high level of customer service to the caller.

14. *Distributes or obtains patient test results/reports as needed.

15. Responds to requests for patient information as appropriate, and fulfills all requests within the department's designated timeline.

16. Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.

17. Participates in meetings, committees and department projects as assigned.

18. Performs other related projects and duties as assigned.

(Essential Job functions are marked with an asterisk "*").

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

1. Knowledge of HIPPA Privacy procedures and facility guidelines.

2. Knowledge of computer hardware equipment and software applications relevant to work functions.

3. Knowledge of medical terminology, procedures and treatments.

4. Knowledge of health information management functions and patient medical record contents.

5. Skill in utilizing new computer and peripheral equipment technologies.

6. Ability to problem-solve and engage independent critical thinking skills.

7. Ability to adhere to hospital and department procedures.

8. Ability to maintain focus on detailed and sometimes repetitive work.

9. Ability to prioritize work demands and work with minimal supervision.

10. Ability to communicate effectively both verbally and in writing.

11. Ability to work in a fast paced, highly dynamic team environment.

12. Ability to maintain confidentiality relevant to sensitive information.

13. Ability to establish and maintain effective working relationships with all levels of personnel, medical staff, volunteer and ancillary departments.

14. Ability to maintain regular and punctual attendance.

EDUCATION AND EXPERIENCE:

High school diploma or equivalency required. Additional post-secondary course work preferred. Minimum of one (1) year experience with Windows and Microsoft applications required. Previous health information, office clerical or document imaging system experience preferred.

PHYSICAL REQUIREMENTS:

(Physical Requirements are based on federal criteria and assigned by Human Resources upon review of the Principal Job Functions.)

(DOT) - Characterized as sedentary work requiring exertion up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.