Sales System Analyst

About SCAN

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation's leading not-for-profit Medicare Advantage plans, serving more than 300,000 members in California, Arizona, Texas and Nevada. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 40 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn; Facebook; and Twitter.

The Job

Facilitate core functionality, enhancements, testing, and sales support of the respective Sales system and interface with other key systems (commission and member). Enable business processes with technology and process solutions as a "super user". Resolve system issues. Develop routine and ad hoc Sales Leadership reports. Key analyst for sales business processes.

You Will

• Support and maintain system performance Develop and maintains all reporting required to support the commission process including prepare the bonus and incentives This includes, but is not limited to, ongoing monitoring of the system, testing, and implementation of system enhancements Contribute to team effort by accomplishing related results as needed
• Assist users with troubleshooting system issues, identify areas of improvement, and develop and implement solutions
• Facilitate data integrity of system with knowledge of business rules and processes
• Develop and maintain daily, weekly, and monthly sales metrics reporting
• Conduct ongoing analyses by sales channel, distribution, product, market Ad hoc reports as needed
• Maintain working knowledge of all CRM system capabilities, functions, user needs and business processes
• Assist in development of business requirements and operations requirements
• Support system implementations such as electronic enrollment, file transfers, commission interface, web-site links, data exchange, electronic agent contracts with contracted entities
• We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.
• Actively support the achievement of SCAN's Vision and Goals.
• All other duties as assigned

Your Qualifications

• 1-3 years of related experience preferred.
• Associate's Degree or equivalent experience preferred.
• Performs work under direct supervision.
• Handles basic issues and problems, and refers more complex issues to higher-level staff
• Possesses beginning to working knowledge of subject matter.
• PC Skills including: Email, Word, Excel, PowerPoint, SQL
• Skills/Abilities including: technical expertise, debugging skills, problem-solving skills, design expertise

What's in it for you?

• Base Pay: $25.38 to $36.33 per hour
• Work Mode: Mostly Remote
• An annual employee bonus program
• Robust Wellness Program
• Generous paid-time-off (PTO)
• 11 paid holidays per year, plus 1 additional floating holiday, plus birthday holiday
• Excellent 401(k) Retirement Saving Plan with employer match
• Robust employee recognition program
• Tuition reimbursement
• An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

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