New

Credit & Collections Specialist (Manheim)

Cox
parental leave, paid time off, paid holidays, company vehicle
United States, Hawaii, Honolulu
Jun 14, 2025
This position is responsible for handling the administrative functions in the Collateral Recovery Department as well as some of the operational functions including handling all redemptions, removing and inventorying personal property, and taking pictures. Key Responsibilities Multitask required Skip Tracing/Collection skills preferred Handles clients' concerns/issues and responds professionally Input new repo assignments into RDN System Coordinate and distribute assignments from lending institutions to Field Agents Communicate daily with Field Agents to assess and receive updates on assignments Daily review and distribute Field Agent's Update Progress Reports to Clients Transfer updates from other systems into the RDN system daily Verify and post invoices/charges for Collateral Recovery Department Process Collateral Recovery redemptions Inventory and secure personal property as per guidelines Assist with taking and uploading pictures of vehicles as needed Field visits/door knocks on cases needing an update - out of and away from Manheim Office May be required to work overtime (more than 40 hours per week) as business needs dictate. Other duties as assigned Qualifications: Minimum: High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; OR 5 years' experience in a related field Preferred: 1+ years' experience in an office environment required, skip tracing and collections experience preferred. Effective communication and or organization are skills required. Must have the ability to "problem solve" as unusual circumstances occur. Must be able to use general office equipment (phone, copier, fax machine, computer software, etc.). Must be able to multitask at a high level. Must possess a valid driver's license and be able to drive a company vehicle. Physical Demands: Ability to sit for prolonged periods of time. Ability to perform repetitive tasks, and manual dexterity. Vision abilities required include close, distance and depth perception. Ability to carry 40 pounds. Ability to stand, squat, walk fand or extended periods of time. Ability to drive a company vehicle. Must be able to physically be present at the auction to perform job duties. Work Environment: Office environment, moderate noise, occasional exposure to outdoor weather. USD 19.38 - 29.09 per hour Compensation: Hourly base pay rate is $19.38 - $29.09/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.