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Benefits Coordinator

Texas Tech University
United States, Texas, Lubbock
Jun 13, 2025
Lubbock Benefits Coordinator 41402BR Human Resources Position Description Provides guidance to employees on insurance and retirement related benefits according to state guidelines. Work is performed under administrative supervision. About the University Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world. About Lubbock:Referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories. About the Department and/or College Human Resources is dedicated to assisting all employees to successful outcomes and utilization of benefit and retirement programs. The benefits team provides support to all phases of the employment lifecycle, realizing the intricacies regarding enrollment options and stipulated timelines. Texas Tech University recognizes the value created by comprehensive benefits programs. Major/Essential Functions Everyday you will provide support and collaborate with other team members, management, and outside agencies to ensure successful utilization of all available benefits by: meeting with employees to discuss benefit options assisting employees with timely enrollment in university benefits providing new hires with information and assisting with the enrollment process keeping records of benefit information provided to employees - making sure records are updated reviewing daily report for discrepancies and ensuring benefit changes are addressed as needed performing data entry of information with internal and external agencies assisting management with the benefit and wellness related activities Required Qualifications Bachelor's degree in job related field plus one year responsible experience. Additional specific job related experience may substitute for required education on a year for year basis. Preferred Qualifications To be successful in the role, you will: have the ability to function in a fast-paced environment and act with a sense of urgency have excellent interpersonal skills, with the ability to provide excellent customer service while remaining diplomatic be able to communicate effectively both orally and in writing with various levels of the organization and individuals have time management skills in order to meet multiple deadlines be proficient in Microsoft Office Suite products ideally have working knowledge of employer benefit and retirement plans, especially the State of Texas plans The ability to communicate (speak and write) in Spanish is beneficial. Safety Information Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees. Does this position work in a research laboratory? No Required Attachments Cover Letter, Professional/Personal References, Resume / CV Job Type Full Time Pay Basis Hourly Minimum Hire Rate 23.07 Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan. Travel Required None Shift Day Grant Funded? No Job Group Office and Admn Wkrs All Other EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.