New

Library Assistant III - Access Services

University of Texas at Dallas

$37,482

medical insurance, dental insurance, vision insurance, paid time off, paid holidays, retirement plan

United States, Texas, Richardson

Jun 13, 2025

Posting Details

Posting Number	S06446P
Position Title	Library Assistant III - Access Services
Functional Title
Department	University Library Dept
Salary Range	$37,482
Pay Basis	Monthly
Position Status	Regular full-time
Location	Richardson
Position End Date (if temporary)
Posting Open Date	06/12/2025
Posting Close Date	06/27/2025
Open Until Filled	No
Desired Start Date	07/07/2025
Job Summary	This position supports the operations of the Eugene McDermott Library during third shift hours and is one of two full-time staff members on duty during that time. The role is responsible for assisting with closing procedures, maintaining the security and smooth functioning of the building, and providing high-quality customer service and support across multiple library service areas.
Minimum Education and Experience	High school diploma or equivalent. A minimum of 1 year of relevant experience in a library setting; or any comparable combination of education and practical experience may be considered.
Preferred Education and Experience	Preferred Education and Experience: Fundamental computer knowledge, including familiarity with email, internet browsers, and standard office software and equipment. Familiarity with library databases and information technology. Strong customer service skills and ability to resolve complex patron needs. Ability to guide and support student workers in a collaborative team environment. Commitment to providing a welcoming and supportive environment for all library users. Excellent organizational skills and attention to detail in managing resources and resolving issues.
Essential Duties and Responsibilities	Essential Duties and Responsibilities: Monitor and maintain building security systems, including CCure access control; coordinate event access; review security footage; maintain access logs and lost-and-found; liaise with UTD Police as needed. Serve as the primary point of contact at multiple service points, including Circulation, Multimedia, Study Rooms, Copy Center, Campus Delivery, and the Information Desk. Assist patrons with accounts, locating materials, and using the catalog and website. Provide support to users via email, phone, and chat. Handle complex transactions using library systems, troubleshoot Smart Room and equipment issues, and escalate to Library IT when necessary. Mentor, supervise, and support student workers; assist with maintaining and updating training documentation. Order and manage supplies, coordinate with vendors, perform daily equipment checks, and arrange for repairs as needed. Apply library policies and procedures effectively; resolve patron concerns with professionalism and accuracy. Develop expertise in one or more focus areas such as security, patron accounts, mentorship, technology support, or outreach materials.
Physical Demands and Working Conditions	Must be capable of lifting, carrying, and managing materials weighing up to 20 lbs. Ability to stand or sit for prolonged periods while performing various tasks.
Physical Activities
Working Conditions
Additional Information	Work Notice: Work will be performed on-site and in person. This position follows a late-night schedule of four 10-hour shifts per week, typically Monday through Friday morning from 3:00 PM to 2:00 AM with seasonal adjustments during the Winter and Summer months to reflect changes in library hours. Transcripts: Depending on the size of your transcripts, you may experience issues uploading your transcripts as part of your application process. If you are facing any difficulties with the upload, please use the following link to submit your transcript directly: Upload Here What We Can Offer UT Dallas is an Equal Opportunity Employer. We offer an employee-friendly work environment with a comprehensive benefits package including: Competitive Salary Tuition Benefits Internal Training Medical insurance - including *100% paid* employee medical coverage for full-time employees Dental Insurance Vision Insurance Long and short-term disability Retirement Plan Options Paid time off Paid Holidays All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program. Visit https://hr.utdallas.edu/employees/benefits/ for more information.
Special Instructions Summary	Please Note: This position follows a late-night schedule of four 10-hour shifts per week, typically Monday through Friday morning from 3:00 PM to 2:00 AM with seasonal adjustments during the Winter and Summer months to reflect changes in library hours.
Important Message	1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public. 2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the *ADA Coordinator* . For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.