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Customer Marketing Manager - Distributors

Pentair Management Company
life insurance, parental leave, paid time off, tuition reimbursement, 401(k)
United States, North Carolina, Charlotte
9123 Monroe Road (Show on map)
Jun 12, 2025
Job Description:

At Pentair, you will work along-side passionate problem-solvers who are committed to the future of our planet. We put our purpose into practice, helping people sustainably move, improve, and enjoy water, life's most essential resource. From our residential and commercial water solutions to industrial water management and everything in between, our 9,750 global employees serve customers in more than 150 countries, working to help improve lives and the environment around the world.

We have an opportunity for a Customer Marketing Manager - Distributors to join our Charlotte, NC team. You will be responsible for leading objective-based marketing programs to build customer relationships and drive growth of our products and services specifically focused on Distribution Channel. Using a customized account-based approach they will work closely with sales prioritizing key tactics by customer to maximize business outcomes and achieve growth. As the leader of customer marketing teams, the Customer Marketing Manager will focus on creating a high performance and collaborative culture tied to Pentair's Win Right Values. This role will report to the Senior Growth Marketing Manager

You will:

  • Responsible for deploying objective-based, go-to-market programs and campaigns within our Distribution Channels
  • Determines and drives the success of each key account in partnership with sales team while building a scalable and repeatable playbook.
  • Cultivate strong, trust-based relationships with key B2B accounts by understanding their business objectives, challenges, and goals.
  • Driving cross functional collaboration and sales enablement with the National Account Managers and Territory Sales Managers regionally
  • Coordination of new product launches and implementation into business practices, promotional planning, merchandising and execution at the branch level
  • Strategic ownership & execution of annual promotion & rebate calendars, measuring effectiveness of B2B and B2C facing programs
  • Advocates for national & regional rebates in alignment with category businesses and respective customer programs
  • Serve as the primary point of contact managing relationships through proactive communication via phone, email, voice conferencing and other channels to drive growth and maximize success.
  • Performance Reporting - Prepare and present regular updates on account performance, growth opportunities and voice of customer management.
  • Ability to drive tactical execution at times through creative measures is critical, reporting impactful activations through a standardized distributor scorecard.
  • Understand weekly and monthly sales data to inform marketing and customer plans and provide recommendations or adjustments to maintain strong sales growth opportunities.
  • Builds and manages planning calendars throughout the year, continually socializing each with stakeholders and collaborating on timing to maximize opportunities and alignment with each initiative.
  • Proposes & manages marketing co-op budgets, initiatives, approval, and payment process, as necessary.
  • Cross-functionally collaborate with all marketing functions including but not limited to content, demand, events, digital and loyalty to execute growth plan.
  • Travel Required: up to 30%.
  • Perform other duties, as required.

Key Qualifications:

  • BS or BA degree in business, marketing or communications required.
  • 10+ years' experience as a Marketing professional with emphasis on omni-channel marketing programs or customer marketing with a proven track record of meeting and exceeding targets
  • 8+ years managing Marketing, Channel or Customer growth teams.
  • Familiarity with development and execution of customer marketing programs with a proven track record of meeting and exceeding targets (B2B experience preferred)
  • Experience with two step-distribution (B2B2C) and dealer marketing and channel development preferred.
  • Prefer working in a collaborative, cross-team capacity. This role requires working across functions; constantly interacting with teammates.
  • Experience in data-driven market intelligence: actionable Voice of Customer collection, market segmentation, competitor analysis, etc.

Compensation:

For this full-time position working at this location, the anticipated annualized base pay range will be from $110700 - $205600 / year. At Pentair, it is not typical for an individual to be hired near the bottom or top of the pay range. Pentair considers various factors in determining actual compensation for this position at the expected location. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, work location, and other relevant business or organizational needs. This position may be eligible for other forms of compensation such as, annual incentive bonus.

Benefits:

As a Pentair employee, you would enjoy a wide array of benefit options to help keep you and your family healthy and protected, health benefits, a generous 401(k), employee stock purchase program, disability benefits, life insurance, critical illness insurance, accident insurance, parental leave, caregiver leave, tuition reimbursement, plus paid time off and wellness programs to encourage a healthy work/life balance.

Equal Opportunity Employer

Pentair is an Equal Opportunity Employer. With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day.

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