New

Employee Relations Program Administrator (Human Resources)

Maricopa Community College district
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b)
United States, Arizona, Tempe
2411 West 14th Street (Show on map)
May 23, 2025
Employee Relations Program Administrator (Human Resources) Job ID: 321388 Location: District Support Services Cntr Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $72,312.00 - $94,006.00/annually, DOE Grade 119 Work Schedule Monday - Friday, 8am - 5pm Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: * Nationwide Medical, Dental, and Vision Coverage * Paid Time Off: Vacation, Sick Leave, and Personal Time * 20 Paid Observed Holidays * Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage * Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions * Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b) * Tuition Reimbursement for employees and dependents * Annual Professional Development Funding * Flexible Work Schedules Employee Health & Wellness Programs: * District-Wide Wellness Program with Workshops and Webinars * Monthly Health & Wellness Calendar and Newsletter * Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs * Employee Assistance Program (EAP) * Sight-On-Site Eye Care Services * Mobile On-Site Mammography Screenings * Pre-Retirement Planning Events * Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary Are you an experienced and analytical professional in Employee Relations looking for a compelling role in an award-winning organization? The Maricopa Community Colleges District Office Human Resources Team is seeking a dynamic and detail-oriented Employee Relations Program Administrator! The Program Administrator in Employee Relations will primarily be responsible for investigating and administering workplace complaints, grievances, policy violations, and performance issues while providing recommendations to all levels of leadership regarding corrective actions in accordance with applicable laws and Maricopa Community Colleges policies. The opportunity will have a district-wide impact in handling complex issues where considerable judgment, discretion, analysis, and initiative are required to reach a decision. If you are the type of employee who thrives in a complex and people-centered role, consider applying for this great opportunity today! Essential Functions 40% - Conduct workplace investigations in accordance with Maricopa Community Colleges' policies and procedures and best practice methods: Matters of investigation may include policy violations, work environment, conduct concerns, performance, harassment, and other matters of an employment nature. Produces comprehensive reports of investigation that are written in a factual manner. Processes grievances and appeals in accordance with Maricopa Community Colleges policy and applicable laws. Conducts thorough, professional, and efficient interviews of those individuals accused of violations, witnesses, and reporting persons to obtain key facts for proper decision-making. Reviews complaints and inquiries related to employment matters received through the employee complaint reporting process. Provides accurate and timely briefings regarding the results of the pending and completed investigations, grievances, or other personnel/labor matters, and makes recommendations regarding any proposed corrective actions. 30% - Provides advanced professional-level client service to all team members and team leaders on Employee Relations-related issues: Serves as the subject matter expert, answering questions, giving general directions on issues, including attendance, behavior, performance, accountability, and misconduct. Conducts districtwide training on employee relations best practices and practical application of policies and procedures. 20% - Builds professional working relationships with faculty, staff, and leaders: Advises managers regarding employee relations procedures, issues, and cases. Works with managers and supervisors to resolve performance and conduct concerns. Acts as an objective, neutral party to understand and makes unbiased recommendations. 10% - May occasionally serve as a project lead or supervise assigned staff: Participates in projects related to employee relations and/or the supported business area. Ensures accurate data reporting on employee relations activities. Actively participates in meetings to share updates on outstanding issues, provides summaries of issues to analyze trends, and brainstorms solutions with the team. Performs other related duties and responsibilities as assigned. Minimum Qualifications Bachelor's Degree from a regionally accredited institution in human resources, organizational leadership, communication, or psychology, and five (5) years of advanced professional-level human resources experience in employee relations, which includes experience in the administration and implementation of human resources programs and policies. OR An equivalent combination of education and/or full-time experience as described above, sufficient to successfully perform the essential duties of the job, such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications Seven (7) or more years of experience performing direct employee/labor relations, including but not limited to internal investigations, conflict resolution, grievance handling, and advising and preparing progressive discipline materials. Three (3) or more years of experience handling employee relations-related activities within the Maricopa County Community College District. Three (3) or more years of experience working in human resources in higher education or a governmental environment. Experience writing concise, clear, relevant, and persuasive documents, including correspondence, case analyses, investigative reports, policies, etc. Experience interpreting federal, state, and local employment laws, including but not limited to Title VII, ADA, FLSA, and FMLA. Including the ability to analyze specific problem situations and determine acceptable solutions within these laws. Experience in planning, developing, and providing training, to include classroom training, demonstrations, on-the-job training, meetings, and workshops. Special Working Conditions Positions in this class typically require: keyboarding, talking, hearing, seeing, and repetitive motions. Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Work is routinely performed in an indoor office environment. Some work may involve occasional outdoor environments with exposure to a variety of weather conditions, including rain, wind, dust, cold temperatures, and extreme desert heat. Work may involve high internal and/or external visibility. Work may involve travel to various locations throughout the District. How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position. Indicate whether former or current employment is Full-Time or; Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load) Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview. Posting Close Date Open until filled First Review Monday, June 9, 2025 Applications received after the review date may not be screened EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321388&PostingSeq=1 jeid-dc1d5ee13e427e49ae42173ef41c195f