Traffic Safety Program Specialist (Full-Time)

• Program Administration Assistance and Customer Service:Provides day-to-day support to the Traffic Safety Program to promote operational excellence. Provides excellent customer service, anticipating and exceeding the needs of our internal and external customers. Schedules and coordinates meetings, travel, and other necessary tasks. Additionally, possesses intermediate to expert word processing, spreadsheet and graphics software skills and expert technical Wisconsin DOT system knowledge and infrastructure.
• Policy and Procedure Updating and Training:Continuously reviews SOPs, policies, and procedures, makes recommendations for implementation strategies to bring uniformity to the program, and collaborates with colleagues to streamline processes and improve operational efficiency.
• Faculty Scheduling and Certification: Coordinates scheduling and course assignments for Traffic Safety Program faculty. Coordinates and processes state instructor renewal certifications by collecting, evaluating, and verifying required documentation.
• Regulation and Compliance Oversight: Ensures all program activities adhere to state and federal traffic safety regulations and guidelines. Monitors changes in traffic safety laws and regulations to inform program updates and course/ training materials. Assists in the development of compliance reports for relevant authorities and stakeholders.
• Collaborative Teamwork: Establishes, maintains, and enhances positive work relationships with staff, faculty, students, administrators, and community, in conjunction with local, county, and state court systems.
• Ethics and Confidentiality:Practices honesty by demonstrating a consistent and uncompromising adherence to strong moral and ethical principles, values, truthfulness and accuracy in all actions. Addresses all student and employee behavior in a confidential and respectful manner, while adhering to all rules, regulations and laws set forth by the Wisconsin Department of Transportation and MATC.
• Continuous Learning & Professional Development: Maintains current knowledge of best practices and standards in higher education with an emphasis on community Colleges. Actively organizes and/or participates in applicable workgroups, trainings, workshops, seminars, committees and professional associations or conferences to promote continuous learning.
• Other duties: Performs other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.

MINIMUM REQUIRED QUALIFICATIONS
Compliance with all state, federal, and accreditation standards/requirement, both in MATC policies and procedures as well as Wisconsin Department of Transportation and the Wisconsin Technical College Board.

Required Education & Experience MINIMUMS:

• High School Diploma and at least one (1) year additional coursework in a postsecondary school.
• Must have a minimum of one (1) year of office experience.

• Knowledge of traffic safety WI-DOT regulations, educational methodologies, and all relevant MATC regulations.
• Knowledge of modern business office practices, procedures and intermediate to expert skill in their applications.
• Ability to keep complex records, to assemble and organize data, and prepare reports from such records.
• Ability to independently investigate pay and related problems, solving problems within established parameters.
• Ability to provide exceptional internal and external customer service.
• Ability to communicate effectively through both oral and written means.
• Ability to establish, collaborate and maintain effective working relationships with peers, students, instructors, staff, Wisconsin Department of Transportation units, representatives of outside agencies, municipal courts, educational institutions, and general public.
• Ability to convey an image of professionalism and dedication in work related activities.
• Ability to work with culturally diverse student and employee populations.
• Intermediate or expert skill set in the use of computers and software specific to position, including Google Suite, spreadsheets, Wisconsin Department of Transportation WAMS, WASP, PARS systems, WI-CCAP, and the Internet.
• Ability to work successfully with minimal supervision and serve in a leadership role to others.
• Ability to establish workflows, manage multiple projects, and meet necessary deadlines.

• Customer focus
• Action oriented
• Values differences
• Self-development Compassion
• Cultivates innovation
• Optimizes work processes
• Ensures accountability Collaborates
• Interpersonal savvy
• Communicates effectively
• Instills trust

Start Date: This position supports the Community Education Division and is available to start as soon as possible.

Hours: This position requires 40 hours per week. Work hours may vary Monday through Friday between 8:00 AM and 5:00 PM, with occasional Saturdays and travel to other campuses.

Modality: This is a 100% In-Person position at our Milwaukee Downtown Campus location. Employees will conduct all work hours in the State of Wisconsin, performing work outside the state is strictly prohibited.

Application Materials A complete application entails providing thorough details, including personal information, educational background, and comprehensive work experience. This should include specific job positions held, duties performed, dates of employment, and any relevant licenses or certifications. Additionally, candidates may be required to attach copies of licenses or certifications as requested by the employer. It's crucial to ensure all aspects of the application are thoroughly addressed and documented.