Mgr, IT

Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum's Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

BE PART OF THE CONNECTION

As an IT Manager on THIS team, you will be responsible for implementing corporate IT initiatives that support the strategy and goals of the corporation. Implements IT standards, policies and/or master plan for the IT function. Manages the development and acquisition of new technologies and tools to improve the organization's internal operations and data delivery. Implements new technological directions and manages the organization in the deployment.

WHAT OUR IT MANAGERS ENJOY MOST

• Actively and consistently supports all efforts to simplify and enhance the customer experience.
• Oversee a department of the IT functional area.
• Implement IT plan according to the IT and corporate strategy.
• Manage the maintenance and enhancement of hardware and software systems that support field business applications and local area network/wide area networks (LAN/WAN) for employees.
• Manage IT employees to ensure uninterrupted IT network support at maximum performance.
• Ensure compliance with IT standards, policies and procedures.
• Accountable for respective budgets.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

• Experience:
  • 3 years of IT work experience
  • 1 year of Project management experience
• Education: BA/BS in Information Technology, Computer Science, MIS or related field or equivalent work experience
• Skills:
  • Basic computer skills, with proficiency with Word and Excel
  • Knowledge of computer and/or network systems, applications, procedures and techniques
  • Experience leading others and providing constructive feedback
  • Demonstrated interpersonal skills and ability to work effectively and collaboratively with a wide range of stakeholders
  • Skill in organizing resources and establishing priorities
  • Demonstrated knowledge of information technologies and methodologies related to assigned IT segment or area
  • A team player with the ability to enable changes in the business processes and ability to work cooperatively with all groups is essential
  • Demonstrated ability to successfully distill complex technical information into clear, concise yet comprehensive communication material
  • Demonstrated ability to meet rigorous deadlines while managing multiple projects concurrently
• Abilities:
  • Ability to read, write, speak and understand English.
  • Ability to learn and support new systems and applications
  • Ability to work with others to resolve problems, handle requests or situations
  • Ability to display a sense of urgency to resolve issues quickly and efficiently
  • Ability to multi-task and handle on a proactive basis, changing priorities in a fast-paced environment in order to maximize time-management and efficiencies
• Schedule:
  • Full time
  • Office environment
  • This position is eligible to work in a hybrid work model (combination of in-office and remote days)

Preferred Qualifications

• 2+ years of Management or leadership experience
• Salesforce experience
• Onshore/Offshore resource management experience
  

SPECTRUM CONNECTS YOU TO MORE

• Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
• Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
• Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
• Total Rewards: See all the ways we invest in you-at work and in life
  #LI-TM2

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