Operations Analyst

What are the top 3-5 skills, experience or education required for this position?

• Work on Client's IT manufacturing systems and application projects.
• Is responsible for the implementation and rollout of new IT systems.
• Ensure system documentation and computerized systems compliance with Data Integrity policies and regulatory requirements.
• Collaborate with BTS IAI (Infrastructure Architecture Innovation) to maintain oversight over Client's network infrastructure pertaining to the site.
• Is responsible for ensuring the maximum availability of IT equipment and systems to support the business.
• Is the site subject matter expert (SME) for plant IT systems.
• Continually building knowledge of the business while keeping current with new technologies.
• Collaborate closely with other site functions on cross-functional projects and, responsible for delivering IT capabilities and support to site projects
• Liaise with IT Contractors/Consultants and ensure compliance with contractor management site policies.
• Support of manufacturing desktop/workstation and server applications.
• Training of employees on relevant applications.
• Validation / Qualification of hardware and software as required by Client's policies and SOPs.
• Is responsible for data backup and administration / maintenance of the plant manufacturing systems.
• Protect Client's from cyber risk on manufacturing equipment and site assets, adhering to cyber security procedures and practices of Client's.
• Is responsible for patching of the plant manufacturing IT systems.
• Participation in cross functional teams and initiatives across the site.
• Adheres to and supports all EHS standards, procedures, and policies.
• Provide technical leadership on IT to functional areas and collaborates with key stakeholders.

• Bachelor's degree: Degree level qualification in computer science or equivalent relevant discipline

• Requires a high level of attention to detail and mental concentration to always ensure accuracy and total compliance with procedures.
• Requires proven problem-solving skills and the ability to adapt to new requirements.
• Must be results driven striving to meet all targets and metric standards as set by site/department and division leaders.
• Requires innovative thinking, where new and untested solutions are proposed, demonstrated, and implemented on a regular basis.
• Requires total commitment to quality and always maintaining a high standard of work.
• Always demonstrates the highest levels of integrity and a strong work ethic.
• Strong communication skills, both verbal and written, are required for the execution of this role.
• Strong interpersonal skills are required.
• Supports the principles of Perfect Performance.
• Apply advanced technical knowledge and experience to the solution of a broad array of technical problems.

• 2 years plus in IT Manufacturing System / Application Support (essential)
• 3 years plus of relevant IT experience (Essential)
• ITIL (Desirable)
• GAMP (Desirable)
• AVEVA OSI PI Administration or relevant Data Historian Administration (Desirable)
• POMSnet Administration or relevant MES system Administration (Desirable)
• Microsoft O365 PowerApps / PowerBi
• Project Management (Desirable);
• POMS and MES system experience
• GMP manufacturing plant experience