New

Temporary Business Counselor

University of North Carolina Wilmington

United States, North Carolina, Wilmington

Apr 11, 2025

Posting Details

University Information	The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in diversity, inclusion and global perspectives. A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation's only bachelor's degree program focused on coastal engineering. The university's efforts to advance research and scholarly activities have earned UNCW the elevated designation of "Doctoral Universities: High Research Activity" institution (R2 University) by the Carnegie Classification of Institutions of Higher Education. UNCW has been part of the University of North Carolina System since 1969.
Department	SBTDC - 31291
External Link to Posting	https://jobs.uncw.edu/postings/35876
Vacancy Number	TSP5464PST
Working Title	Temporary Business Counselor
Job Title	Program Associate I
Temp Position Type	SHRA Temporary
Job Category	Unspecified
FLSA for Position	Nonexempt
Brief Summary of Work for this Position	This job description covers responsibilities for an employee working part-time to assist the Small Business & Technology Development Center in supporting small and mid-size businesses in New Hanover, Brunswick, Columbus, Pender, Duplin, and Onslow Counties. Responsibilities include both marketing and administrative/counseling duties: MARKETING: Assist small and mid-size business owners with digital marketing strategies, offering firsthand experience in online marketing, customer engagement, and data-driven strategy development. Key Responsibilities: * Conduct social media audits and provide reviews, recommendations, and reports to enhance business owners' digital presence. * Evaluate websites for user experience, content effectiveness, and overall performance, offering strategic recommendations for optimization. * Analyze online customer perspectives and behavior to identify areas of improvement and provide actionable insights. * Engage with business owners to understand their marketing needs and tailor recommendations accordingly. * Collaborate with internal teams to implement and refine marketing strategies for businesses. BUSINESS COUNSELOR ( ADMINISTRATIVE/ COUNSELING): Provide a combination of administrative support and business advice and counsel to small-size business clients focusing on the SBTDC's pre-venture and existing small business segments. Key Responsibilities: a. In the administrative role, responsibilities include: * Work alongside the Regional Center Director to support the Center with departmental reporting, reconciliations, approvals, purchasing, asset management, data management, and budgeting. * Support the IT needs of the center by staying in touch with the IT department regarding equipment needs and timely delivery of the requested items. * Support center-sponsored events to ensure that all events are successful. * Assist in the creation of digital marketing content, including social media posts, blog articles, and email campaigns for the SBTDC office. b. In the counseling role, responsibilities include: * Be the initial point of contact and intake for all businesses entering the Center, either in person, phone, or internet. * Conduct assessment, introductory counseling, answering general start-up questions, and completing short-term research projects for selected clients. * Collaborate and consult with other team members to assess prospective clients and provide appropriate case manager assignments and/or professional referrals.
Minimum Education and Experience Requirements
Preferred Education, Knowledge, Skills & Experience
Required Certifications or Licensure
Primary Purpose of Organizational Unit
College/School Information
Work Hours	8am-5pm
Work Days	Monday - Friday
Hours Per Week	40
Type of Position
Anticipated Hiring Range	$17.50/ hour
Special Instructions to Applicants	Please note, this is a temporary position. The length of the assignment will be based on department need with the possibility of continuation. Temporary assignments cannot exceed 11 consecutive months without a full 31-day break from employment. Employees in temporary positions are not considered permanent state employees and do not earn leave. Temporary employees are subject to the Affordable Care Act guidelines. For more info/to apply visit http://jobs.uncw.edu. Applications must be submitted through the online application system to be considered.
Job Posting Date	04/10/2025
Job Closing Date	04/17/2025
EEO Statement	At the University of North Carolina at Wilmington (UNCW), our culture reflects our values of inclusion, diversity, globalization, ethics and integrity and innovation and we are committed to providing equality of educational and employment opportunity for all persons without regard to race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. UNCW believes that embracing the unique contributions of our faculty, staff and students is critical to our success and paramount in being recognized for our global mindset.
Eligibility for Employment
Number of Openings	Single Incumbent