Gate Supervisor

City of New Haven
$20.00 - $30.00 / hr
United States, Connecticut, New Haven
165 Church Street (Show on map)
Apr 04, 2025
Introduction The Program Specialist in this seasonal position will implement and coordinate the Lighthouse Point Park gate during activities and programs as well as other park programs, as assigned. The work will require evening and weekend hours, depending on operations and assigned schedule. This position will be under the direct supervision of the Parks Administration. The employee is responsible for working directly with Program Aides to conduct all seasonal gate operations, as well as focusing on customer service and communication. This role includes maintaining detailed records, scheduling and communicating with other staff, as well as daily work in outdoor park settings. Seasonal position, up to 40 hours per week, not to exceed 120 calendar days. Hours of operation for Lighthouse Park are typically sunrise to sunset. As such, hours of work will vary, and shifts will include early mornings, evenings, holidays, and weekends. TYPICAL DUTIES AND RESPONSIBILITIES Collect and organize all Lighthouse Point Park vehicle permit fees, passes, and vessel permit processing, including training all Parks Seasonal Program Aide gate attendants on how to review required registration information, sell season passes, and all day-to-day functions of the park. Prepares daily schedules for gate attendants, including collecting weekly time sheets for verification and transmittal to Parks Supervisors. Communicates with all visitors to the park, including rules and regulations as well as all applicable permit requirements. Reviews with staff any park events at the Lighthouse and welcomes all visitors to the park. Sets up equipment and materials needed for the seasonal vehicle sticker program. Conducts administrative tasks such as processing vehicle park permit registration alongside Program Aide gate attendants, attendance and visitor tracking, and general record keeping. Leads supervision of all Lighthouse Point Park gate activities and operations during peak season, which is mostly considered Memorial Day through Labor Day; however, not limited to that period. Communicates well with visitors and program staff. Assists with maintaining access, cleanliness, and orderliness of park gate areas and equipment. Assists in choosing and purchasing of supplies and equipment needed for gate operation. Takes inventory, maintains, and organizes supplies and equipment needed for gate operation. Represents the department at all Lighthouse Point Park community events, meetings, and facilities. Follows safety guidelines and protocols established by the department. Performs related work as required. EDUCATION, QUALIFICATIONS & EXPERIENCE High school diploma or equivalent, and combination of training and experience, including cashier and/or customer service, previous park gate experience, and excellent interpersonal and communication skills that provides the following knowledge, abilities and skills: KNOWLEDGE, EXPERIENCE, SKILLS & ABILITIES Previous experience working with the public, comfortable with public speaking, and working with groups. Strong communication skills, both verbal and written. Knowledge of local parks and related activities. Experience with gate tools such as card readers, documentation sheets, timesheets, etc. Experience with or knowledge of public park events and permits Works well in a team environment with shared goals. Ability to work independently. Works well with diverse groups interested in parks. Ability to accurately enter program records and information into spreadsheets and word processing programs. Effective planning, prioritization, and organizational skills. Must be able to work flexible hours, as programming will include evening and weekend hours. Bilingual (Spanish preferred) desired but not required. NECESSARY SPECIAL REQUIREMENTS Valid driver's license. Ability to work in various conditions, including inclement weather such as rain and wind, and a variety of temperatures. Agility and physical fitness to be mobile and stand for extended periods of time. SALARY, BARGAINING UNIT & TERMS OF EMPLOYMENT This "Non Tested" position may be General or Special Funds. This seasonal position is not eligible to receive medical benefits, vacation pay, sick pay, union membership, or union contractual benefits. Any period of seasonal employment will not be construed in any way to mean probationary employment. Persons may not be employed in two concurrent positions with the City and/or the Board of Education at the same time. Employment is contingent upon the successful completion of: (1) a pre-employment background check, and (2) a pre-employment drug screening in accordance with the City's Drug Free Workplace Policy. Instructions and information on this pre-employment process are included in Conditional Offer of Employment. Pursuant to the Federal Drug Free Workplace Act of 1988, The City of New Haven has a adopted a Drug Free Workplace Policy. The City of New Haven requires a pre-employment drug test, which includes screening for marijuana. Selection Plan Applications will be reviewed by the Department of Human Resources. Applicants must demonstrate that they meet the minimum requirements* as listed within the job description; failure to do so may result in disqualification. It is critical that you complete the application thoroughly and submit information as outlined above, as the information you provide will be used to ascertain if you are eligible to move forward in the selection process We reserve the right to extend an application deadline or close a job posting early to ensure we can attract and identify the best candidate(s) for a position. Conclusion To apply for this opportunity: Complete your User Registration. You are encouraged to save your Applicant Profile for future use. You MUST click on the job posting you are interested in, and click Apply or Apply Online from within that posting. MAKE SURE the job you are applying for is named at the top of the page as you review your application! 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