Lead Patient Liaison

Scheduled Weekly Hours:

Join Us as a Lead Patient Liaison: Make a Difference Every Day!

Are you passionate about enhancing patient experiences and driving operational excellence? As a Lead Patient Liaison, you will harness your leadership skills and customer service expertise to create a welcoming and supportive environment for patients. This role offers a unique growth opportunity to shape patient experiences, advocate for their needs, and collaborate with a dedicated team of professionals.

Step into a role where your contributions truly matter-help us shape the future of behavioral health and make a lasting impact on the lives of our patients!

What you will get:

• Starting pay of $19.52/hour + more for experience!

• Support to grow in your career with access to our Career Development Center and Tuition Investment Program

• Top-rated retirement plan and healthcare benefits

• Departmental leadership that supports you as you do your best work.

• Work/Life balance

What's Available:

• .9 FTE (36 hours/week)

• Shift: Monday - Friday

• Department: Behavioral Health

What you will do:

• Provide LOVE + MEDICINE to our patients through providing the best first/last impressions with top-level customer service.

• Partner with a team of providers, medical professionals, and managers who are here to support your success and that of our patients in their health journeys.

What you need:

• High School Diploma or equivalency

• 3-4 years of experience in an office setting requiring customer service responsibilities.

If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.

Equal Opportunity Employer