Chief Investigator

AKRON METROPOLITAN HOUSING AUTHORITY

Job Title: Chief Investigator

Reports to: Senior Manager of Investigations and Security

Department: Legal

Date: September 2022

FLSA Status: Exempt

General Purpose:

The purpose of this position is to assist in the management and oversight of criminal and administrative investigations. All activities must support AMHA's strategic goals and objectives.

Essential Duties and Responsibilities:

The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.

• Works under direction of the Senior Manager of Investigations and Security.
• Assists with supervising the activities of law enforcement officers employed part-time by AMHA; Assists with making assignments and with the tracking of progress of investigations; Reviews completed work.
• Assists with supervising investigations for all housing programs including the Housing Choice Voucher Program (HCVP) and public and low income tax credit housing.

* Applies investigative techniques and knowledge of rules of evidence and criminal procedure, and constitutional rights, search and seizure, and related issues to analyze requests, complaints, or allegations and determine the types of evidence needed in each case.

* Assists with the development and presentation of evidence that reconstructs events, sequences, and time elements.

* Assists with the identification of suspects, determines suspects' involvement in other crimes, and checks suspects' publicly available records; seeks additional information regarding cases from police officers, complainants, witnesses, and informants.

* May assist local agencies including but not limited to Summit County Children's Services, Summit County Department of Jobs and Family Services, juvenile court, the Federal Bureau of Investigations, U.S. Marshals, Drug Enforcement, Office of the Inspector General, and U.S. Postal Inspectors..

* May track and maintain documentation regarding the temporary placement of children into AMHA housing by Summit County Children's Services.

* Assists in coordination of clean up of drug contaminated units.

* Tracks the status of all cases; provides the Director of Legal Services with regular reports on all open cases; and prepares detailed written reports on the results of all completed investigations.

* Assists in maintaining records regarding criminal activity on AMHA properties; assists in helping with area managers and property managers to resolve issues.

* Ensures that case files are maintained on a timely basis and contain all necessary reports and documentation.

* Assists in preparation for prosecution of AMHA cases.

* Assists and acts as the backup for the Senior Manager of Investigations and Security in all security matters on an as needed basis.

Miscellaneous

• Devotes appropriate attention to AMHA Action Plan objectives, as assigned, ensuring that such goals are met or exceeded.
• Participates in coaching sessions; attends meetings and follows up as necessary.
• Maintains a record of acceptable attendance and punctuality.
• Monitors maintenance of fleet vehicles.
• Other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Behavioral Competencies: This position requires incumbents to exhibit the following behavioral skills:

Commitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; persists despite obstacles and opposition.

Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors and measures the needs of both internal and external customers; talks and acts with customers in mind. Recognizes working colleagues as customers.

Effective Communication: Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing. Demonstrates attention to, and conveys understanding of, the comments and questions of others; listens effectively.

Responsiveness and Accountability: Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's own work; does fair share of work.

Leadership: Provides direction by clearly and effectively setting course of action for department and subordinates; manages performance by providing regular feedback and reinforcement to subordinates.

Job Competencies:

Comprehensive knowledge of investigative practices and methods; knowledge of Ohio law and procedures, especially laws related to search and seizure, arrest, and the rules of evidence; knowledge of court decisions concerning the admissibility of testimony and confessions; knowledge of interview and interrogation techniques; knowledge of the proper procedures for the identification and preservation of evidence; strong research, analytic and problem solving skills; ability to prepare meaningful reports, summaries and presentations incorporating findings and conclusions; skills in negotiation, multi-tasking and prioritization; ability to maintain confidentiality.

Education, Experience and Certifications:

High school diploma or equivalent, and a minimum of five (5) years experience in a related field; or the equivalent combination of education and experience. Must have an Ohio Peace Officers Training Certificate. Possession of valid, State of Ohio vehicle operator's license is required, and must be insurable under AMHA's automobile insurance policy.

Computer Skills:

To perform this job successfully, an individual should be capable of using legal case management, database, e-mail, internet, spreadsheet and word processing software. Knowledge of common office equipment and machines is required. Must be able to learn other computer software programs as required by assigned tasks.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

While performing the duties of this job, the employee is frequently required to visit and move about AMHA properties, meet with residents, conduct investigations and observe property activities. Incumbent is also often required to maintain a stationary position, operate computers and other office equipment, move about the office, attend onsite and offsite meetings, and communicate. The employee must be able to accurately exchange information in person, in writing and via e-mail and telephone. The employee must occasionally transport up to 40 pounds.

Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:

Office, residential property and outdoor environment. Employee may be exposed to outdoor weather conditions and possibly hostile and/or dangerous situations. Must be available for work after normal business hours and on weekends. Moderate noise level.