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Senior Clinic/Practice Assistant, Multispecialty- Pembroke

Brigham & Women's Physicians Organization
United States, Massachusetts, Pembroke
15 Corporate Park Drive (Show on map)
Apr 01, 2025
We are seeking a full-time, 40-hour Senior Practice Assistant to support our multispecialty building onsite Monday through Friday, from 9:00am to 5:30pm.
Dedicated to administrative support, Senior Practice Assistant serves as a leader to our Practice Assistants and ensure that teams are delivering the highest quality experience that exceeds our patients' expectations. Responsibilities, in collaboration with the Practice Coordinator, include daily oversight of the department and its staff, check in, check out, call center, monitoring provider schedules, and serving as the first point of contact for patient appointments. The Senior Practice Assistant will also be trained as an Epic Super User, as it pertains to the practice assistant role.

Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
office experience 3-5 years required
Knowledge, Skills and Abilities
- Strong technology and MS Office skills - Advanced Outlook, Word, Excel, PowerPoint Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
- Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
- Communicating effectively in writing as appropriate for the needs of the audience and Talking to others to convey information effectively.
- Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
- Managing one's own time and the time of others.
- Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
- Ability to proofread and edit written documents.

Brigham and Women's Physicians Organization, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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