Director, Programs - Engines

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At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges in aviation. Together, we get the job done and done well. Our stability, resources, and respectful culture supports you in building a solid career with a great team you can count on day in and day out for the long term.

The Programs Director - Engines is responsible for establishing and achieving the strategic, operational and financial objectives of all engine MRO programs that spans across both US Military and Non-US Military customers within the business unit. Develops and manages customer sales relationships and actively provides or coordinates with the business unit's production, engineering and supply chain functions to meet customers' requirements. Participates in the development and implementation of niche sales and service strategies to achieve business growth objectives.

Reports Directly & Functionally To: Vice President/General Manager

Direct Reports includes: Customer Account Leaders, Customer Service Administrators and Customer Service Engineers

Immune Specific Accountabilities

• Refined leadership and people management responsibilities
• Articulate in customer management, contract execution and reporting/presentation
• Recognizes and understands product safety and quality critical parts and processes.
• Responsible for immediately reporting of product safety or quality concerns.
• Appreciates and have an understanding of risk analysis of product safety critical parts and processes.
• Recognizes and understands the Just Culture policy.

What you'll do:

• Coordinate with the planning and operations team for induction of customer engines
• Coordinates & ensures the development of engine MRO work scope consistent to the contractual or purchase order from the respective customer
• Work with the planning and operations team in the establishment of the production process that aligns with the TAT and OTD commitments for the respective customers
• Monitor and effectively collaborate with the planning and operations team in the execution of engine production processes that aligns with the committed TAT & OTD goals
• Responsible for ensuring all out of scope production, engineering and supply chain activities are appropriate captured under O&A claims, and are quoted for approval from the customer before the continuation of the respective tasks/activities
• Be the key custodian for the management and accomplishment of all contractual and PO obligations
• Ensure the timely and accurate reporting of engine production and financial margin reporting
• To work with the respective functional groups in the business unit to ensure quality of work and minimizing/elimination of COPQ
• To ensure that engine MRO work performed meets the financial revenue and margins goals projected and/or quoted in the pricing proposal to the customer or registered in the contract?
• To lead the after-delivery review of engine production performance with all key stakeholders to look for opportunity for continuous improvement in TAT, OTD, COPQ and margins
• To lead the effort in following up with the customer after engine delivery to solicit feedback for continuous improvement opportunities
• To work with planning and finance team in the progressive revenue recognition process
• To lead in the organizing of regular program reviews with customers
• To develop key performance metrices and Service Level Agreements to drive program team performance and shape behavior towards that of a high performing team
• Prepares, generates and distributes quotations, order acknowledgements and invoices for parts sales.
• Receives, evaluates and responds to customer inquiries for products and services.
• Coordinates with the management team to develop sales terms and conditions, customer relationship development
• Maintains control of negotiated sales or procurement contracts and communicates results to appropriate corporate personnel.
• Actively participates in the corporate management team, assisting with the development and realization of strategic plans, budgets, goals and outcomes; represents materials management function in corporate strategic discussions.
• Exercises authority in hiring, training, career development, performance appraisal, salary adjustments, promotion, discipline, health, safety and the general employee relations of direct reports.
• Carries out special projects as assigned.

What skills you will use

• Strong planning, organizational, analytical, interpersonal, decision making, oral and written communication skills.
• Strong negotiation, conflict resolution and customer service skills.
• Strong product knowledge, including engine applications, technical knowledge of maintenance characteristics, familiarity with assemblies, modules, subassemblies and individual components, and familiarity with product Original Equipment Manufacturer (OEM)/technical manuals.
• Strong financial analysis skills.
• Thorough knowledge of PC's in the company operating system environment.
• Working knowledge of contract and program management
• Bachelor's degree in engineering, business administration or a related discipline; or equivalent combination of industry experience and licensure/certification.
• Experience in a program management, sales, purchasing, negotiations, and/or related management role in an aerospace environment.
• Leadership and effective people management, along with customer relations management skills are critical

Background Information

The typical minimum level of education to perform this job competently is equivalent to a bachelor's degree in engineering, business administration or a related discipline. The person requires an ability to understand, utilize and communicate specialized information in speech and written text.

Directly/indirectly related work experience representing continuous learning and team management/leadership role required for someone to perform this job competently is three to six years.

Ongoing work assignments typically have clearly defined goals, but no (or minimal) direction with respect to what action steps to follow. The incumbent's education, training, and previous experience will help ensure that the goal of the assignment can be clearly defined and understood (even if that means just knowing what relevant questions to ask), but the required/optional approaches to achieving the goal will often remain unclear, undefined and/or untested until the work assignment is well underway.

Salary Range:

$134,640 - $168,300

The above salary range represents a general guideline; however, StandardAero considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Benefits that make life better:

• Comprehensive Healthcare
• 401(k) with 100% company match; up to 5% vested
• Paid Time Off starting on day one
• Bonus opportunities
• Health- & Dependent Care Flexible Spending Accounts
• Short- & Long-Term Disability
• Life & AD&D Insurance
• Learning & Training opportunities

Raising the Standard of Excellence since 1911

With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers' missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us.