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Manager, Mobile Supply Chain

Charter Communications
United States, Texas, Flower Mound
701 Lakeside Parkway (Show on map)
Apr 01, 2025

JOB SUMMARY
Responsible for gathering and analyzing data to perform mobile supply chain financial and operational performance analysis, trending, forecasting, and business impact. Review data, programs and initiatives that support and enhance the Companys Mobile supply chain.

MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience.

Perform analysis and trending of key performance indicators to produce management reporting and to identify opportunities for performance improvement and to manage the budgeting and forecasting process.

May be responsible to manage all forward logistics and reverse logistics for Mobile Supply Chain utilizing 3PL relationship (multiple locations).

Manages disposition of damaged, surplus, or EOL devices workinig with Asset Disposition teams via liquidation/auction.

New Product Introduction plannign/executing working closely with product, 3PL and carriers.

Identifies and implements continuous process improvement and standardization opportunities.

Provides operational analytical support for Spectrum Mobile Supply Chain.

Compare actual and forecasted/budgeted target performance metrics and identify performance trends. Develops, monitor and review reports and records of activities to ensure progress is being accomplished toward specified objectives and recommend changes in methodology as required to attain business objectives.

Make recommendations based on data for process improvement and strategic business decision making. Create reports and data driven presentations with impact - identify trends and occurrences in data and translate and communicate findings and recommendations.

Investigate and perform root cause analysis of complex nature.

Develop and provide ad hoc reports and compile executive level reporting as required.
Individual will work with cross-functional departments, including Marketing, Product, Finance and Operations, and maintain constant communication and internaction with 3PL management and support staff to ensure metrics/KPIs are being met.

Perform other duties as requested.

REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English

Ability to understand supply chain key performance indicators/metrics for the wireless and retail industries

Excel skills including pivot tables and v-lookups

Ability to perform complex analysis of key performance indicators/metrics

Ability to communicate orally and in writing in a clear and straightforward manner

Ability to present complex data to cross functional audiences in an easy to understand manner

Ability to manage multiple projects

Ability to prioritize and organize effectively

Ability to make decisions and solve problems while working under pressure

Ability to maintain confidentiality

Ability to use personal computer and Microsoft Office applications (Excel, Access, and PowerPoint)

Ability to perform complex data analysis, visualization, reporting, and presentations

REQUIRED EDUCATION
Bachelors degree in Business, Statistics, Math, Economics or related field, equivalent training, education and experience

REQUIRED RELATED WORK EXPERIENCE AND NUMBER OF YEARS
Quantitative or operational analysis experience - 7+

Wireless industry forecasting, supply chain or reporting experience - 5+

3PL Vendor Management - 3+

PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Knowledge of Mobile Supply Chain and/or Retail key performance indicators

Knowledge of wireless industry and mobile device products and services

Demonstrated analytical skills to assess performance and identify areas of opportunity

Demonstrated financial planning and analysis skills to assure integrity of a multi-billion dollar budget Ability to use Tableau

PREFERRED EDUCATION
Preferred Related Work Experience and Number of Years
Management or leadership experience - 2+

WORKING CONDITIONS
Office environment


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Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
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