Warehouse Lead, China Grove - Full Time (2010)

Bring Your Amazing Self to Work

At Macy's Inc. we are on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So, we respect and invest in each individual to create growth, pride, and satisfaction. If we can bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.

Job Overview

The Warehouse Lead is responsible for achieving daily department goals set by the Operations Manager. They will monitor hour by hour performance, adjust staffing as needed, and provide feedback to colleagues on operational processes. Perform other duties as assigned.

What You Will Do

• Conduct daily meetings to discuss the business, priorities, and transition to / from next shift.
• Enlist colleagues to offer suggestions for process/culture improvement and champion their cause.
• Ensures colleagues are trained, cross-trained and/or certified in all operational areas. Recognizes training deficiencies works in partnership with Core Trainer and Operations Manager to retrain and address issues.
• Ensures KPIs related to merchandise movement, service levels, accuracy and productivity standards are achieved. Ensures colleagues are working toward continuous improvement goals and objectives.
• In partnership with Core Trainer, participate in new hire on-boarding process, including facility tours and orientation.
• Maintains a clean and organized workplace and work to ensure the personal safety of all colleagues.
• Practices open and continuous communication; values keeping others well informed; presents written and verbal ideas and feedback in easily understood ways.
• Provides guidance to daily operations activities to ensure a high degree of coordination and cooperation between different areas.
• Provides hands-on direction to colleagues for the operation of the fulfillment center.
• Recognizes and celebrates individual and team performance with positive reinforcement.
• Responsible for maintaining the hourly process board to drive performance within the process path. Adjust staffing to close performance gaps exposed through process board updates.
• Responsible for having influential conversations with colleagues that are off standard to the defined quick reference guide methodology to support the development of the team's skills.
• Responsible for communicating the conversations with the Operations Manager.
• Achieve daily department plans established by the Operations Manager. Balance freight flow, validate colleagues time spent in function, monitor hour by hour performance and adjust staffing.
• Regular and dependable attendance and punctuality.

Skills You Will Need

Communication: Strong verbal and written communication skills to ensure clear instructions, facilitate teamwork, and maintain open dialogue with colleagues.

Training and Development: Capacity to conduct operational training sessions, cross-train colleagues, and support the ongoing development of the overall team.

Organization and Time Management: Skill in coordinating daily operations, maintaining cleanliness and organization, and prioritizing tasks to meet productivity standards.

Problem-solving: Ability to identify issues, analyze situations, and implement effective solutions to improve operational efficiency.

Technology Proficiency: Proficiency in using computers and handheld technology to access instructional documents, track productivity, and communicate with team members.

Self-motivation: Resourceful self-starter who can work independently and take initiative to address challenges as they arise.

Who You Are

• Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy's aspires to achieve every day in every way.
• Candidates with a High School Diploma or equivalent are encouraged to apply.
• This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 50 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment.
• Able to work a flexible schedule including days, evenings, weekends, and holidays based on department and company needs.

What We Can Offer You

• An inclusive, challenging, and refreshingly fun work environment
• Competitive pay and benefits rooted in principles of equity
• Performance incentives and annual merit review
• Merchandise discounts
• Health and Wellness Benefits across medical, dental, vision, and additional insurance
• Retirement Savings Plan with 401k match opportunity
• Employee Assistance Program (mental health counseling and legal/financial advice)
• Resources for continuous learning, career growth, and leadership development
• Eight paid holidays
• Paid Time Off (first year prorated depending on start date)
• Colleague Resource Groups (CRGs) and give-back/volunteer opportunities
• Empowerment and autonomy to perform impactful work with tangible results

About Macy's

Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.

Bring your creativity, energy, and ideas to the Macy's team - Apply Today!

Supply Chain Only and Colleagues Working in a Supply Chain Facility except in locations governed by a Collective Bargaining Agreement:

Random drug testing for all colleagues will be conducted on a monthly or semi-monthly basis, depending upon factors including but not limited to the size of the facility and the number of colleagues on roll. Colleagues will be randomly selected for testing by a third party. Testing must be completed on the same workday as the colleague is informed of selection for testing, absent extenuating circumstances. In all circumstances, testing must be completed within 24 hours of notification.

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