Senior Salesforce Business Analyst

Company Information

Recognized as one of the Best Places to Work in South Carolina, AMAROK is the Ultimate Perimeter Security solution. Our unique multi-layered perimeter security system reliably stops theft and other criminal activity by guarding our customers' property and assets 24/7/365. More than 5,000 commercial and industrial properties across North America trust The Electric Guard Dog to keep their assets secure.

Job Summary

The AMAROK Senior Salesforce Business Analyst will play a crucial role in bridging the gap between business objectives and Salesforce development. This position will be responsible for supporting and ensuring the successful completion of analytical, building, testing, and deployment tasks for our technology solutions. The ideal candidate will possess strong business acumen, exceptional Salesforce expertise, and a proven ability to translate complex business requirements into effective Salesforce solutions.

Essential Duties and Responsibilities:

• Become a subject matter expert in AMAROK business applications, processes, data relationships, and integrations.
• Build and maintain strong, collaborative relationships with internal AMAROK business stakeholders.
• Define and document detailed configuration specifications and business analysis requirements.
• Conduct thorough quality assurance activities, including:
  
  
  
  • Creating and maintaining user stories and acceptance criteria.
  • Designing and executing comprehensive test scripts.
  • Performing system integration testing.
  
  
  
  
• Collaboratively support business partners during User Acceptance Testing (UAT) phases.
• Facilitate and lead the design, documentation, and maintenance of system processes.
• Proactively identify and report common sources of technical issues or questions, and provide recommendations to technology teams.
• Effectively communicate key insights and findings to both business and technical teams.
• Continuously seek opportunities to improve monitoring, identify potential issues, and deliver enhanced value to our customers.

Required Skills/Abilities:

• Salesforce Administrator and Salesforce Business Analyst certifications are required.
• Bachelor's degree in Information Technology, Computer Science, or a related field is preferred.
• Demonstrated expertise in requirements analysis, documentation, and testing methodologies.
• Strong analytical and problem-solving skills with the ability to analyze data, draw business-relevant conclusions, and visualize data effectively.
• Solid experience writing SQL queries is a significant plus.
• Experience generating and maintaining process documentation.
• Excellent written and verbal communication skills, including technical writing.

Certifications

The ideal candidates will have the following required Certifications:

• Salesforce Certified Administrator
• Salesforce Business Analyst

CompanyBenefits AMAROK driven by our companies' core values and we strive to facilitate a greater sense of purpose in our career opportunities.

• Health Benefits (Medical, Dental & Vision)
• Tuition Reimbursement Program
• Short & Long-term disability
• Life Insurance
• Flexible Spending Account (Section 125)
• Matching 401K retirement plan
• Career advancement
• Bonus opportunities
• Generous PTO

Approximate Compensation is 100K - 125K annually. Compensation is determined based on experience, skillset, travel, and geographical location.

See what our employees have to say about working for AMAROK! https://www.glassdoor.com/Reviews/AMAROK-Reviews-E603124.htm

Our recruiting experience is digital! AMAROK is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to age, race, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Once you submit your application, AMAROK will process the provided personal data to evaluate your candidacy for employment. For details regarding how your personal data will be used during an interview process, and to understand our commitment to keeping your personal data safe, please review our Data Privacy Policy here - https://amarok.com/privacy-policy/