Online Success Coach-Full Time (Onsite)

Why Choose Us?

Impact Lives: Your work will directly impact students, helping them achieve their dreams and make a positive difference in their communities.

Community Development: Concorde is more than just a college; we're a community dedicated to healthcare excellence.

Mission-Driven: Join a mission-driven organization where you'll work alongside a team of passionate individuals who share your dedication to student success.

Personal and Community Development: Be part of an organization that values personal and community growth.

Competitive Salary and Benefits: Concorde offers a competitive salary and comprehensive benefits package, including education and tuition reimbursement programs.

Your Role and Responsibilities:

* Conduct First Day Workshops as necessary for new students
* Closely monitor new students for appropriate activity in online and blended courses
* Assist students in developing educational plans and strategies to improve student success
* Monitor individual student progress by utilizing tracking and reporting systems
* Actively prepare for and participate in campus meetings addressing student success
* Provide students with troubleshooting support for Canvas, third-party tools, and/or other academic challenges
* Assist instructors with troubleshooting and training for both Canvas and third-party teaching tools
* Provide training and coaching to instructors to develop efficient and engaging online teaching methods, tools, and strategies in-person and in a virtual/remote setting
* Assist the Campus Support Center and the Academic Dean with the course review process to evaluate instructor activity and effectiveness
* Collaborate closely with Student Affairs and other departments to identify and recommend appropriate services designed to address student needs
* Compile information on program services, activities, and students. Maintain accurate, organized, completed, and detailed records and develop and maintain reports as required or assigned
* Maintain open communication between Dean, PD's, and Student Affairs to identify high-risk students
* Continuously monitor academically at-risk students and recorded activities, progress and communications within the student management system
* Maintain an encouraging, supportive, and positive attitude
* Proctor examinations as needed
* Track and document all work and support activities to permit analysis of areas for improvement
* Additional duties as assigned

Your Qualifications:

* Minimum of an associate degree, bachelor's degree preferred, and experience in related field
* Teaching experience and experience with online learning/learning systems required
* Experience working with adult learners, first generation college students, and students from diverse backgrounds
* Knowledgeable in human dynamics: Understanding the needs and challenges of our students.
* Strong organizational skills: Managing various aspects of student affairs.
* Ability to interact effectively: Build relationships with students, faculty, and staff.
* Strong telephone communication skills: Connecting with students and addressing their needs.

Equal Opportunity/Affirmative Action Employer

Concorde Career Colleges is a proud Equal Opportunity and Affirmative Action Employer. All qualified applicants, regardless of race, color, genetic information, national origin, religion or belief, sex, affectional or sexual orientation, gender identity or expression, immigration status, ancestry, age, marital status, disability, or protected veteran status, are encouraged to apply and will receive equal consideration based on merit, qualifications, and business need.