Senior Program Manager (Diversity, Equity and Inclusion)

Mass General Brigham (Enterprise Services)
United States, Massachusetts, Somerville
399 Revolution Drive (Show on map)
Jan 02, 2025
The Diversity, Equity, and Inclusion (DEI) Senior Program Manager will advance Mass General Brigham's DEI strategies by managing the continuously growth of a variety of programs and establishing and utilizing a variety of data to inform decisions and programing. This role will be responsible for developing, embedding and sustaining tools, resources and initiatives that enable MGB employees to better understand and utilize DEI opportunities by fostering a diverse and inclusive workplace aligned with organizational values, vision, mission, and business objectives. Reporting to the DEI Program Director, the Senior Program Manager will work across the organization to ensure that all DEI programs and initiatives are structurally and strategically sound. The Senior Program Manager will also be responsible for writing, editing and preparing DEI reporting. The successful candidate will: * Collaborate with DEI Leaders: Partner with the Office of DEI members and leaders to create and embed a sound program infrastructure. * Manage DEI Programs: Oversee all day-to-day programmatic and initiative operations, including the delivery and implementation of DEI education/learning programs, organization of DEI Grand Rounds, DEI Summit, and other Office of DEI programming. * Conduct DEI Research: Perform research on DEI trends, best practices, and emerging issues to inform program development and strategy. * Benchmarking and Innovation: Benchmark DEI initiatives against industry standards and best practices to ensure the organization remains competitive and innovative in its DEI efforts. * Support ERGs: Work with Employee Resource Groups (ERGs) to develop mission statements, strategy development, governance, tracking, reporting, and measuring progress, leadership development for ERG leaders, and promoting visibility of ERGs within the organization. * Utilize Learning Management Systems: Assess, track, and deliver DEI education programs and learning processes using learning management systems. * Strategize and Implement Initiatives: Strategize, implement, and maintain program initiatives that support DEI objectives. * Develop Assessment Protocols: Create program assessment protocols for evaluation and improvement, including dashboards. * Resource Management: Manage budget and other resources for maximum productivity. * Supervisory: Oversee the work of the coordinator. * Execute DEI Communications: Ensure the successful execution and delivery of all DEI reports and communications, including the Vitals website. * Build Communication Plans: Collaborate with the Communications team to build communication plans, provide and produce content for internal communications as well as social media. * Prepare Presentations: Create PowerPoint presentations, including graphic design. * Additional Duties: Perform all other duties as assigned. Qualifications: Bachelor's degree preferred but not required. 5-7 years program management experience, particularly in organizing medium and large-scale programs, problem-solving, and change management. Track record in developing and implementing DEI programs and initiatives. Ability to develop, understand, and analyze data, and produce detailed written reports. Experience working with learning management systems. Proven time management and organizational skills, with the ability to manage multiple priorities in a dynamic environment. Proficiency in Microsoft Office Suite, including Word, Outlook, PowerPoint, and Excel. Competencies: * Organizational Skills/Attention to Detail: Demonstrated ability to work independently to achieve project/program deadlines. Follow-through and exceptional attention to detail is essential1. * Communication Skills: Effective verbal and written communication skills to anticipate the needs of internal/external customers and deliver the highest standard of customer service across all levels and cultures24. * Computer/Technical Skills: Advanced proficiency in Excel, Word, PowerPoint, and Outlook. * Interpersonal and Collaborative Skills: Highly skilled in giving and receiving feedback, educating, and providing feedback to a variety of medical and administrative staff. Ability to successfully negotiate and collaborate with others of different skill sets, backgrounds, and levels within and external to the organization. * Professionalism and Respect: Ability to demonstrate professionalism and respect in all interactions. * Critical Thinking and Problem-Solving Skills: Strong critical thinking and problem-solving skills. * Commitment to DEI Goals: Commitment to advancing organizational diversity, equity, and inclusion goals. * Adaptability and Quick Learning: Flexibility to work in a collaborative team environment across multiple programs and the ability to learn quickly. Additional_Job_Description Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.