Surgical Services Project Manager

Clinical Services

1.0 FTE, 8 Hour Day Shift

At Stanford Children's Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.

This paragraph summarizes the general nature, level and purpose of the job.

The Surgical Services Project Manager is responsible for managing project development and implementing project plans that support the Surgical Services main objectives. The Surgical Services Project Manager is accountable for the performance and results of the project implementations and outcomes. Coordinates, plans, directs, and manages multiple projects as needed. Collaborates with the Director on projects that improve the profitability and market share of the service line. The Surgical Services Project Manager implements all service related practice goals under the leadership of the Executive Director.

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct.

• Manages projects that support the Surgical Services service lines and is accountable for the results of the project team.

• Adapts project plans and priorities to address resource and operational challenges in the Surgical Services service lines.

• Recommends policies and procedures that ensure a maximum return on investment, operational efficiency and implementation.

• Identifies and resolves technical and operational challenges in the services lines.

• Provides daily project support to assigned service lines in collaboration with director and is fully accountable for the results of the assigned projects.

• Collaborates with the director to ensure projects align with operational standards and returns on investments are realized.

• Develops project plans for service lines. Collaborates with the director to establish goals for projects that support business and marketing plans for the service line(s) to ensure growth and stability.

• Maintains standard monitoring processes and reports for oversight of surgical services projects to include performance to volume standards, and access Key Performance Indicators (KPIs), and goals associated with patient experience.

• Participates in developing systems to improve and provide in depth financial analysis of operations. Contributes to business and facility plans to maximize patient revenue and minimize costs, for high quality, and increased profitability of the service line.

• Assists in the development of metrics, dashboards, and reports that accurately measure financials (patient volumes, charges, frequency of procedures, resource allocation (procedure rooms, staff allocation, etc.), access to appointments (physician supply, appointment availability, etc.), and patient experience (wait times, etc.).

• Monitors projects to ensure goals are met, meets with stakeholders to discuss project status and goals, and collaborates with marketing and outreach teams and the Director to improve strategies.

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: Bachelor's degree in a work-related discipline/field from an accredited college or university

Experience: Three (3) years of progressively responsible and directly related experience. Experience in managing and leading programs, work units or departments, including experience in administrative or managerial positions.

License/Certification: None required

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.

• Ability to project manage and build robust project plans for implementation in accordance with the Strategy of each Service line.

• Knowledge of local, state and federal regulatory requirement related to the functional area.

• Ability to communicate complex concepts in simple form to understand the appropriate use and limits of the information provided.

• Ability to make effective oral presentations and prepare concise written reports to a variety of audiences.

• Ability to manage, organize, prioritize, multi-task and adapt to changing priorities.

• Ability to provide leadership and influence others.

• Ability to foster effective working relationships and build consensus.

• Ability to mediate and resolve complex problems and issues.

Physical Requirements and Working Conditions

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

Pay Range

Compensation is based on the level and requirements of the role.

Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.

Typically, new team members join at the minimum to mid salary range.

Minimum to Midpoint Range (1.0 FTE): $95,638.40 to $126,796.80

Equal Opportunity Employer